Search found 5 matches

by kmnelson52
Fri Apr 24, 2020 11:10 am
Forum: Need help (mma)
Topic: No album art on new tracks
Replies: 0
Views: 1881

No album art on new tracks

This functionality was fine for the longest time. I noticed about a month or two ago that when I am adding new songs to MM, it attempts to find the album art and then quits without grabbing the art. I am using Android 8.1.0 on a Samsung Galaxy J7 Prime phone.
by kmnelson52
Thu Jul 05, 2018 10:57 am
Forum: Need help (mma)
Topic: Album Art and Ratings are Gone!
Replies: 7
Views: 2090

Another update, another loss of data

The Media Monkey app updated on my Android phone. And now all the ratings and album art that I had been setting for the songs in my library are GONE! This has happened twice and now I'm really beginning to rethink Media Monkey, even after paying for Professional. I have spent hours going through son...
by kmnelson52
Sat Jun 16, 2018 10:37 pm
Forum: Need help (mma)
Topic: Album Art and Ratings are Gone!
Replies: 7
Views: 2090

Album Art and Ratings are Gone, Again

It happened again. MediaMonkey updated on my Android and now all the album art and ratings are gone. Also, I spent a lot of time assigning genre information to most of my library, and that's all gone too. I now back up my Android to my PC on a regular basis. So if I go into the last backup prior to ...
by kmnelson52
Wed Mar 28, 2018 8:36 pm
Forum: Need help (mma)
Topic: Album Art and Ratings are Gone!
Replies: 7
Views: 2090

Re: Album Art and Ratings are Gone!

Besides losing the album art and Ratings, this also happened... A number of songs that had incorrect album or artist information. I had corrected them. Now after this re-scan all the bad information is back. Does that mean the information does not save with the file itself but is changed only in the...
by kmnelson52
Sun Mar 25, 2018 8:36 am
Forum: Need help (mma)
Topic: Album Art and Ratings are Gone!
Replies: 7
Views: 2090

Album Art and Ratings are Gone!

A day or two ago, an updated Media Monkey app was downloaded on my Android. So when I opened it yesterday I was faced with granting access to my SD card, so I did. Now the ratings and album art for my library are gone!

Is there any way to restore this or is it gone forever?