I'm getting the following error after installing MM5 and launching from installer: http://i.imgur.com/YKjzFq2.png I hit "ok", then about 20-30 seconds later I get the following message: http://i.imgur.com/VisAxVv.png I hit ok, and as of right now (about 2-3 minutes after that), nothing has happened ...

Did you attach a debug log to a Support Ticket? If no one can reproduce that will be required and you'll get follow up there. Most of these problems seem to have only a few or even one user affected, which is why the topic ends up dying. I know how frustrating that can be, but working through Suppo...

You have created a log report using debug and sent it in through support? This has never failed me to get me answers to either the problem or to what i am doing. I get newtonboy .. he has some sw he "likes" better. but if there is a real problem with support it needs to get worked out. Here's examp...

I've noticed other people having weird problems like me posting in the the forums. I never really see a resolution for them, either. This is one of my frustrations. I've posted numerous problems and never really gotten any clear answers. I might get a response, telling me to send a debug log, or ex...

No iPhone/iPod touch support No wireless sync to Android devices Cannot handle video formats UPnP/DLNA only via a plugin No thanks :) You say that as if sync is perfected in MM, which is far from the case. And I'm probably not alone in using a stand alone app/program for video, instead of my music ...

playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose. Then MMA detects all the tracks just your playlists are not updated. You should see check what folder contains co...

Then send a debug log (from About screen) right after scanning finishes and open a Support Ticket with the logID. The developers can then analyze what is causing this. Done. ID #: AA8GM6TQGE Hi, If you browse TRACKS what is the count Number? Also Are you sure that all folders from SD Card are inclu...

Anything in my MM library is changed to a "music" file, regardless of whether it's classical or anything else. I don't use the podcast feature either.

Lowlander wrote:Have you A rescanned in MMA and B made sure it's actually 8700 files on your device?

I've rescanned a few times. There's definitely 8700 files on the device

Syncing playlists gives me 2 different playlist counts in 2 different apps. Pictures below. The MMA track count is incorrect (5599), the Shuttle track count (8700) is the correct one:

Awesome, thank you!

LOG ID: P3KF24DHGJ So now it's finding 3 of the 4 playlists in my playlists folder, and no matter how many times I rescan it, it won't show the 4th. EDIT-Well, now MMA has actually gone ahead and just deleted the 4th playlist from that folder. ( LOG ID: 1ZW6GM36I3 ) Anyone get a chance to look at t...

LOG ID: P3KF24DHGJ

So now it's finding 3 of the 4 playlists in my playlists folder, and no matter how many times I rescan it, it won't show the 4th.

EDIT-Well, now MMA has actually gone ahead and just deleted the 4th playlist from that folder. (LOG ID: 1ZW6GM36I3)

I'm using USB Sync, with the most current beta versions of both MMA and MMW. The files are MP3, and play fine through the player itself.

When I try to open it in MMA, it says "skipping tracks (missing codec)". Here's a picture of the properties in ES File Explorer: