Gold Key after Latest Upgrade is saying Invalid

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DashaDazzler

Gold Key after Latest Upgrade is saying Invalid

Post by DashaDazzler » Wed Jan 09, 2019 6:20 pm

I have had a Gold Krey for Years and aftyer the last MM Upgrade I entered it and MM is saying its invalid how many times do I have to pay Dasha :D

Lowlander
Posts: 45427
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Gold Key after Latest Upgrade is saying Invalid

Post by Lowlander » Wed Jan 09, 2019 7:17 pm

You're likely entering the wrong License Username: https://www.mediamonkey.com/support/ind ... is-invalid
Lowlander (MediaMonkey user since 2003)

Daryl Miechel

Re: Gold Key after Latest Upgrade is saying Invalid

Post by Daryl Miechel » Fri Jan 11, 2019 5:46 pm

Lowlander wrote:
Wed Jan 09, 2019 7:17 pm
You're likely entering the wrong License Username: https://www.mediamonkey.com/support/ind ... is-invalid
These are my details I cannot see what I am doing wrong :roll: :D

* Personal Details Removed *

Lowlander
Posts: 45427
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Gold Key after Latest Upgrade is saying Invalid

Post by Lowlander » Fri Jan 11, 2019 6:48 pm

You're not entering it exactly as you provided as it worked for me. Note that Username and Key are case sensitive.
Lowlander (MediaMonkey user since 2003)

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