MM freezes on startup

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julial49
Posts: 36
Joined: Wed May 09, 2007 8:33 am
Location: Germany
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Re: MM freezes on startup

Post by julial49 » Wed Aug 26, 2009 1:29 am

Could this maybe have something to do with multiple monitors? I noticed that the first batch of error messages appears on one screen and the rest on the other monitor? Or is this just coincidence?

Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: MM freezes on startup

Post by Peke » Wed Aug 26, 2009 9:20 pm

Look thru log file and search for "exception" also you can copy auto debug log sending to clipboard (click on details and select copy to clipboard) Log few of them and create support ticket with attachment.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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julial49
Posts: 36
Joined: Wed May 09, 2007 8:33 am
Location: Germany
Contact:

good news!

Post by julial49 » Wed Sep 02, 2009 3:34 am

Just wanted to let you know that my problem was resolved by deinstalling and reinstalling MM. Sometimes it can be so simple... I still don't know what actually caused the problem. Maybe a conflict with scripts?! I will have an eye on that.

Peke
Posts: 13262
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM freezes on startup

Post by Peke » Wed Sep 02, 2009 11:05 pm

Thx for update, only if all things are as simple as that.

Happy Monkeying!
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
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How to add SCREENSHOTS to forum

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