Cannot update. Installer stuck.

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ashwinmudigonda
Posts: 9
Joined: Fri Apr 04, 2008 12:17 pm
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Cannot update. Installer stuck.

Post by ashwinmudigonda »

Each time I try to open Media Monkey, a popup appears to update the software. But I am unable to choose Yes or No to the "Do you want to allow the following program to make changes to this computer?" dialog box. I have left it for 12 hours and it is still there. I am running Win 7 64 bit.
jc836
Posts: 252
Joined: Sat Nov 19, 2005 7:24 pm
Location: Western PA
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Re: Cannot update. Installer stuck.

Post by jc836 »

What version of Media Monkey do you currently have? Have you tried to download the current MM4.07 full install and run it?
Retired Broadcast Recording Engineer
Oldies are our main Genre. YES-we listen to Country and a few others too!
ashwinmudigonda
Posts: 9
Joined: Fri Apr 04, 2008 12:17 pm
Contact:

Re: Cannot update. Installer stuck.

Post by ashwinmudigonda »

I uninstalled and downloaded the latest version from the website and installed it. After the installation, MM opens fine, but then I get a pop up from a MediaMonkey COM Elevator dialog box and it is stuck. It won't let me choose Yes or No to continue.
ashwinmudigonda
Posts: 9
Joined: Fri Apr 04, 2008 12:17 pm
Contact:

Re: Cannot update. Installer stuck.

Post by ashwinmudigonda »

Ok. I figured out the solution. I had to launch a command prompt as administrator and then launch MediaMonkey.exe to let it do its thing.
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