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Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 2:19 pm
by airider
Hey folks. For several years now I've been getting similar errors to the following with new music added to my MM library and then added to the Now Playing list. It doesn't stop the player from playing the music but is a nuisance to constantly have to deal with these pop-ups.

This started happening with all versions after 4.0.7.1511 (4.0.7.1511 was the last "good" version that didn't do this). Most of my new music is added from Amazon, however music not added via Amazon (via CD Rips or other means) also causes this issue.

Different files give different error codes but they all say the same thing except for the code numbers/letters.

Here is the error code. I can send snap shots of the pop-window if needed.

"Access violation at address 00AFADFC in module 'MediaMonkey.exe'. Read of address DECDE906". The only option on the pop-up window is "Okay" and the red X button to close the window.

This has happened on various hardware combinations consistently as I've upgraded my PCs over the years. Here's my latest info.

System details:
Windows 7 sp1
Intel I5
8GB RAM
256GB SSD
2x 1TB HD

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 3:33 pm
by MMFrLife
Since you've been having trouble with it for such a long time with various system incarnations and now
with clearly capable current hardware and OS, I suggest you capture in a debug.

http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

Steps 1 - 4a.. Particularly 4a.

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 7:29 pm
by rovingcowboy
sounds like the folder is set to read only?
might be the file is being loaded as a read only file and monkey can't change it's rating or time stamp. 8)

PS.
might also be the folder the mmdb is in has been set to have it and the files in it as read only. that would make it toss an access error too. but would do it all the time that way?
still on multiple system hardware config's tells me it is something from online causing it. umm? I wonder if mm is trying to update the time stamp of the online file? :-?

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 9:44 pm
by g6sv876f
Version 4.1.0.1692 was released on Fri Jan 31, 2014 at 3:36 am

http://www.mediamonkey.com/forum/viewto ... 15#p382698

That's 12 months and eight days ago, not several years.

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 9:51 pm
by MMFrLife
g6sv876f wrote:Version 4.1.0.1692 was released on Fri Jan 31, 2014 at 3:36 am

http://www.mediamonkey.com/forum/viewto ... 15#p382698

That's 12 months and eight days ago, not several years.

It's 4.0.7.1511, not the one you mentioned.

And he is saying he's had similar problems with it for several years but not necessarily with "every" version.
However, "since" the above mentioned version it "has" happened with every one.

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 10:38 pm
by g6sv876f
4.0.7.1511 "was" the last good version, right up to the point it "was" superceded by 4.1.0.1692 (12 months and 8 days ago).

Anyway, pedantry apart, he just needs to quit playing around with RAID and other such trinkets of technological joy if he wants a peaceful life.

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 10:53 pm
by MMFrLife
Pedantry....really?

The part about the version was more than just a minor detail.
You clearly misunderstood what he was saying as the second part of my response expalins.

And the "assumption" about what the OP is doing or not doing: "quit playing around with RAID and other such trinkets
of technological joy if he wants a peaceful life." Wow, that's ripe. :roll:

And the last "good" version is "partly" relative to one's environment and the amount of trouble they are having with it.
Access violations are related to memory and can occur in many different scenarios. I've had them before and they had nothing to do
with RAID and other such technological wizardry.

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 11:44 pm
by g6sv876f
The reference to 'pedantry' was on my part. I wasn't referring to you.

Re: Access violation at address 00AFADFC

Posted: Sat Feb 07, 2015 11:46 pm
by MMFrLife
fair enough.

Re: Access violation at address 00AFADFC

Posted: Sun Feb 08, 2015 12:45 pm
by airider
sounds like the folder is set to read only?
might be the file is being loaded as a read only file and monkey can't change it's rating or time stamp. 8)

PS.
might also be the folder the mmdb is in has been set to have it and the files in it as read only. that would make it toss an access error too. but would do it all the time that way?
still on multiple system hardware config's tells me it is something from online causing it. umm? I wonder if mm is trying to update the time stamp of the online file? :-?
rovingcowboy, thanks. I'll look into the read-only settings and see what effect that has. Hadn't really thought of that since I can copy and paste the music without issue into the folder, but obviously if files were to be modified by MM for some reason, read-only would affect that.

Re: Access violation at address 00AFADFC

Posted: Tue May 05, 2015 8:35 am
by errolbest1
I, too, am having problems with this error message. I have removed the 'read only' setting from the folders concerned but am still having problems. It is a PITA. Every time I play a tune the error message appears. If I change anything using 'Properties ' I get the message twice. If I do a bulk change e.g 20 files, I get the message 60 times !!!!!! I have version 4.1.5.1719 on the computer giving problems. On my other computer, I have version 4.0.7.1511 with no problems. Can anyone give me an actual solution.

Errol

Re: Access violation at address 00AFADFC

Posted: Tue May 05, 2015 10:10 am
by nohitter151
errolbest1 wrote:I, too, am having problems with this error message. I have removed the 'read only' setting from the folders concerned but am still having problems. It is a PITA (pain in the a***). Every time I play a tune the error message appears. If I change anything using 'Properties ' I get the message twice. If I do a bulk change e.g 20 files, I get the message 60 times !!!!!! I have version 4.1.5.1719 on the computer giving problems. On my other computer, I have version 4.0.7.1511 with no problems. Can anyone give me an actual solution not could be's.

Errol
It is most likely a permissions issue, are the tracks in question on an external drive or have been copied from another PC? Also your version of MediaMonkey is out of date.

Re: Access violation at address 00AFADFC

Posted: Wed May 06, 2015 6:45 am
by errolbest
The tracks are on an external hard drive. I have tried to upgrade my version of MediaMonkey but when I click on 'check for updates' it says checking but then nothing happens. Still scratching my head.

Errol

Re: Access violation at address 00AFADFC

Posted: Wed May 06, 2015 9:00 am
by Lowlander
Just download and install the update: http://www.mediamonkey.com/forum/viewto ... 52#p406952

(it seems the servers were having issues yesterday)

Re: Access violation at address 00AFADFC

Posted: Wed May 06, 2015 11:31 am
by nohitter151
errolbest wrote:The tracks are on an external hard drive. I have tried to upgrade my version of MediaMonkey but when I click on 'check for updates' it says checking but then nothing happens. Still scratching my head.

Errol
Ok so the problem is that your Windows user does not have ownership of the files and so MediaMonkey cannot modify them.

See https://technet.microsoft.com/en-us/lib ... 53659.aspx