Explorer.exe freeze because of MM

Get answers about using the current release of MediaMonkey for Windows.

Moderator: Gurus

eitanc
Posts: 3
Joined: Fri Aug 19, 2016 3:04 am

Explorer.exe freeze because of MM

Post by eitanc » Fri Aug 19, 2016 3:18 am

Hello,

I use MM version 4.1.13.1801 under Windows 10 with all updates.
I use MM in a MicroPlayer mode, hence as a taskbar toolbar player.

From time to time the windows explorer shell freezes and I found that MediaMonkey.exe is the source for this freeze when I do "Analyze wait chain" for the explorer.exe process in Winodws task manager. see attached screen shot.

When I kill MediaMonkey.exe - the explorer shell is immediately freed and returns to normal activity.

Please check.

Thanks!
Last edited by eitanc on Sat Aug 27, 2016 7:06 am, edited 1 time in total.

eitanc
Posts: 3
Joined: Fri Aug 19, 2016 3:04 am

Re: Explorer.exe freeze because of MM

Post by eitanc » Sat Aug 27, 2016 7:05 am

Since I don't see an option to upload an image, here is the image as base64 format.
You can decode it into image here: http://www.askapache.com/online-tools/b ... converter/

Code: Select all

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Hlq6duIp8ejPJ1x+aLAbYa9gf2jX5RmoIqSYbfwsYHP9hellUbk8wdMBk42LalFPE2OfTor/b2TnHHFEy5i7DkcubgH/KZCuf3lEN0PWmMHeru3cD/0EbuSflGa79pnxfLA1MHmjegunXmWA6URAbNYc1goo6mlbyOeHo/ydMb3DpYJ9w83g98wLHM7pZvK78kQ0wchqQ+A0febOhgmGWlkYMZQm3UmOOaYBllwUwTaPfQptTKjgWGMlLMwapT2+0Vp2dwMWry9ZGFZPEEepZzZRzf3kn5RGt3Qhf9KH+AwUTCftBVqkX/ai3mi7LNiGbJBi4+Dqm5a2hlhQwRuT2ebM18S3DS3NH8G9P2mFkYTT5BHKWdY991X89v3GXweYxFz0dOuX5RGeE4xI29BaIU85vOL0kJuIM3fLKmPWcTT5FHK2TB+780KbPIZnh2gIFIBUQczkrMx9N6DzFbOsueR0zLDlITYm7nImRBCPBDJmRCiEh6BnPEb0/bmX3/p0jXrS0zFoz+d9V9U20ZYQLp0zecSU/HoT2eQqr5URnKma86XmIoaTmd9qYzJ2dc/tt/99O2XDW+//+u+Obv6+gy3n2nJXmj19dnFgM9+YXltDX7Q69u/7l80y29/3PgVbP96t0SVJcbR9XWr2oGLMf/11w1vmy/7bwrj/Dz75/pb0sALBPzr5sW7/tvNbA7N7ft/XoSAvCzsmrOLqWZy+KH43GixZGxywqjtgt1a2SWm4mmdzrBMn7lFz406Us6+/xEKlV/i+4XlxeBjPA9xYWdiB/ocrJwWUEulLikaa7GHKVKwWFtUPUPDH6+8P2q//bJVqwZq1cXkbof9RYNWN6h6hqofr6B3QRd4eaXzeT7wGgiVzY3P2pLBrDLbMF1oi4UhOTscT+50hmX67Mt+X2Ehvvhy+0f61n2yX1heW4Mf7rLt53NIjSHDrQl7ifEyBKkKOvgMFicHZvddsBV04QV0YfOAhsv3tTWx8ddAqDQ3q8pKNqSN+sXaZ18uJWeH48mdzrAWX7zrVxi209fv+jMXqvhK9Qwni25FmgVgv9npDIuYRsDVPCYsDyz0bL7sf3EYmtMCT+xMHFK4sa0Vk0GPXhT8fkg9fQTG9w7WEJdpjeXgy2mBrUxBvJT4y9ttM4cyLgtrZxm7TBd8qKAdvLwDA4a5fQHL2RKTby/UNg/Z50gfEA5c7A5XNjdebXfdwc0scLbTGWc7TAIvMRVP8XT29Y+f8fe32KhnWPFt+XtsqtXnKn1g8QvRyxlDmadt+GxYC8JNC0+qjDVnWLTimwvs/kPefOwFx2+h1BPJtNr3T+zhtt+sA9visq3FrLiNvZrTPzT0MbOXT9Lv3rCTcWszg8MsEzBdY0pegkNzXkHO0rl9BsuPV8Pz0DsnT9z7+CvNDRfSQ/5s7o1BFrOjEFPxaE5npb/3kDMsXLy5vHjXHnls3dt+Blipdrxat1rJGVczPe0oVApbCuItjBZ2MuMDbhueTew8NeCJnYNTHt2yDtbcthYzYVZ2mTHUBklNrzFyFnw4jRAdCor16GUoKwQ+js+T5ewjA5wHbwwfVz5UuKwqlXXLn7c2LpaZfHYUYiqe4ukMKwyr6hkKq52DpRxeE/yCNp/2b3zAYv9sfs4PhKU9BAkWdI2wthNgD8ng6l9Vui82mTHrCSN2qels6mCXbS1mwqzsMmOozTr7y0uM11//tuh3NXysTLuvtbI32jVezsI8oGF4jumjyY4xm5tdPlvTMsocdZOEVmIqnqic2frul7J70WAV3v7MwqXJ5Q7d8XvVVGNrWATBxjZPSybdcv5D3ozYfvaVNdh5pZ6WNrQDeyYbypqb1jATH9kbfW04gGSvrMSgoZ1lfNn7W3CbWN+dV0O7RsqZj4OqbqLicwwPK0y1XWlufLKo8vnbv+2GC85By3CJqXiicmYrySzUC3xy2hsZqvgy8uwMLyPrvYEV2X3EtnBlD4S1IKkny/5QgMj+hRGt/OshFYpl28be8+sf2w3JrUU7/LOhQpA0f1zpEIhpijW3Jlk70mZDO6aZjNoFS/AJraAUO/3LZjq36Txkn6N/4rBkx5iOyCx8QHZLvH5Jzg7K05Kzx3uVtOOBF3aXydOcr1QBa7rEVNQgZ2MIC+hxXTy8pJ/qD78OpJLTXo8iyYdcYioevZxtJSwdXbrmdompkJzp0nXiS0xF/XImhHgiSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVILkTAhRCZIzIUQlSM6EEJUgORNCVMIEcqZLly5dM7l6YcqxXc6EEOJRIDkTQlSC5EwIUQmSMyFEJUjOhBCVIDkTQlSC5EwIUQmSMyFEJUjOhBCVIDkTQlSC5EwIUQmSMyFEJUjOhBCVsF3OmsV1Ezg/vzw/v7u77T0OwOXt3aG72JUnntL4vmY4USO5vrtbNIvuv0ficHN1hKdw/OnaytjTmU/9CDN1tC3Bjm5vL7d2NyalrT7TjutoswTSvkq9HzOraTlH6tdY5GN5+Eh3jbDV3xx2irz3QBbXmLAZveE9dTkjY7qbJKVpx3XMWRrf1zGzmhC/wkfy8JFOPlcWcKfIe6eBBovzy50m7aDsL2fN4pKvnvxAgxFvoe2bKCy3GOEa/7oK52zzrM/lojHth8PtJVr1bgu43V2XOsWHBh0sbRTQGD5pR+fni0Ubo0F4/0TRpOunZae0edYLngChm/PWiI7gs4APum4aDCyMojQugBNEG7RpMBvZlKwtZ2BgKnwoBgcl/8vrOCj2jmGNmSiCKo4advZiFtzaPLAK/iEyI4SZCaMIt1v9DR40hvOxaG3t3a09TVs2cNj6RLwFsLlZ8GcgT8YfucAGMrFe0la7LktsAUsApDtiIODkYCpHgYfg5Qwp2QS183t3C/GxMcNiD9jTO3ej8s29s/nw7wU83daiD540Vh7alDq1Kky1TetwR6EWJTxjJole23VxvUPaJU+7RQEPuftvHMXAZNo8wI6Z4frwHaGtpR1mKUxF+1rlQtncFv3TvjhY1+PWicItR40y0zMLPNLMY+TbODNhFJ0i+dst/l3gHnQK4YB9TD6WvB8dgGXMEzELJrkVkdF59rXjFliaSegl22rXZcl5a6Ns0rdCXSGg9T4he8qZZWNJY+6w+klQX/hYrX1u+Oacx6wPtb/7q08VnnzAvgkInbLh+eIau6v7LyrRKp+MT4lYYv39psXKW6OFOL5hGgGgRDno77uSjQtRsBNgtLGEjrJdZ6cihPJk/Ut9DU+dL6dVreKsmqetspHjXN32RySOAq5hfob9PdyWlsZwPqmF7NrKLCPzLEWwHOzW20u9wKvUCoWYUmFZBjnzDf1GTgNa7xMymZyFzzoDJnyuMnVzjs3vrks+3c7CWbXdUqhFGzxmmOhZ6hSgBUJc9psRL/htoFIyPiXC2pKlb1tIOx2gxbFbXwijSC0pUBye3kNH2a6zU9GFaWEo313W36LBwfc1PHW+nK2y5gNVXdMW2EszE0Zh8zPSH5xWzkbmWYpgOditt2/tJW2FQnBOLcTLGepKG7nUfFomkjN3og55+4btPsmdzuxonfrA1OAtY/XlCcwdXFEAuB+QNjbkRNuagDHbkU+J+ODwxkPCp9PItNMBWmS7tYLviKOAiJTGhVt/dM+ltG5rc4XG6VSEUFyCpOQf++JgXY+liWKZtzYcpmcO8AiZe0sfuTuz+JmBYIUJ2bjd5u9HjSc4Pp+QfBegxVtYTp9IiNMum+SJl/LsY+6ywMw4sEnTVj5JOpeWJVYIjQD3pY2cBrTeJ6SXhq34RG3MvoyK7mudmWMknhlPmMCPEFXWfMAH88WtxRmhD3sZ6NRPH1cq7dmOIEyIw31LN2DBAdpnR52PlhtgF7KPiaAYktnTUQyMy3rEnGRTQqFr1+bDKvwZngpOr5H1T/uyYY6ZKJR5e36O3NbpBeeQeYjsLTYzYRThdqu/AU+scP9c0nyChcERvWvdEobD8kAcTAZ9RubJmLsuMPNJeyHZVqlzaoFf+JdNSxtgvD7VUu8TgvmdNZgCk1Hx2Al7b25gK1I0xUj8p+McmLWcYbKg5eFTVDxeZi5n+uzciRlO19xPZ0IIMRLJmRCiEiRnosgh3g3n+b4ZsjpakjN/+86SfccsDSS1H3TID5Wz+TwPZmL/krJHYvMZy2mxeRgzIanPcKv9Yh6a0OOhE7D4xx/pw8n+g0k6EFr8v2ySgw65ttPZQybroBP9iLB5GDMhu07aPCc5ZHXoJC3+PGdjgNKX/0sDSe0HHfJ2ObO+LQ//HTE0UoObws+7AvuOm4D5LNCKP6G2+oFVTtli3x8mZ0rjE8MfflMbLSGxNtcO2DkJvuwnhHa2xR9E6tpFQvK9tWs78CO7pY5s9kJuGP46Wve9dWwe5sHn6echO3s+88V1+62VKPjna2mEbAlqmRLsTJtGn4kln/ZuniDbqS9vfS4D0UKSGKp9R0I7bDei8CjZeyltROP3o6JcmuGQpyXjpyuk531s2Zg//nR3LdkuYAlzlX12wL4zI8REwDAQWjhATKz1CPxUT0ub2TDMpi0wv3Y4mJFuBrtvX2bSyNVmqnPb+B5iC+LBvflg+hAXnngmnF8CH35XNL9pw6bJR+t7XGXCWjOOT8xu08ToAHyTVcDNCcEu6hIOziWCD245A7gPcdKO0tmLuWExrqKZMxZiu+6SH+f2OfAWhTB7fiy02IT3VrNvZtt129daTKaNlnGkuy8qf7ty3vJcfDSsriBnIUkGQTQMg2Hp6enDDqYdnpTvyJzT2QibAnazWMD0Qdv0bn30yVxt3PrBIibSycRMfu+APUQOqjTV07KHnLWZQVko2z71DbfEkg7A29NWBj79MBHnO/4weSmNgcTs1ttLPlZOJ8SyAvbpF/BuYSNZDiEOf2QHZT/zG5mUB+udSRrf8jRn38obfea+U0LPMC1GiNluntVpgrQj7X5Mar9nZ+Wtz2X4h7F8Fbc012H318au8ZHDhDDOgCV0xKqBPEloxTkcCJg2j11sLi24Zp8doJz5XkipX/+3r/VtJ2RnObM88HR5ss2mO2YA3p62Mlo5T34imp8JMMDBt7UIpTQGErNbby/5pFU2IeEDLSVNPo2PQimOn3mfycBgQy9gIL45+1Z9wPIvC+iatvhWgNlaR5mYyYylkUsW6yUNa1Wl5zLQJFtFIeMypBtAuIEJ2WpJO0LVQJ4k24qWgaquaQvspUcfHla4BY9ezuxo3cpK9+Hj34aKH6TueFkaAO7NBzOEmct6om+8pfODwuYXxjQxn0mfxi6J2W2aGB1Att+NCUl+7JnOnjTIcA6Mgw1Z6ohJZnNLo6G6fTso52k5WMGM9lYCS+iia9rSe25mi4LVWl9M2+fG2uJnZPnZIdyuzyW8rcPbotHBJ4kCbrAOvRvI9juQNqNZ8lbIOjMN/7lFaPfpWRw4hb68BQ2yjz4urc2f5LdnBzDGfMzkqMt56P8uT/W0tM9pGHTfnUnXPy5rFuTlU/eDQRkFO9NyAP7ZE/Ohg7Xtqzv83HE2abc0AJqvJq79gjc/jccnxoBIi21RDInRgQxPCBwYp3VAqG4ppAMPyVsXfgbSOKGjNMmQmx++RQO2EEN8Qjsq/EayxELmNuE2utST2RLLGVjaIRNG2OnZgTD2NIF0vBbNmnSR8kkCfJr6sZA4IYNpM9rwDGdngz4EliP/JL+BhlzJIWZIAOV+P64GaFmFqZ4WDPjgmAZhCvC2eKCR7IEXx4Myt4FXwNGenWE7ub8/HV47jg+Ujpo4Qw61ILx42yfAHJhtYmIrJ3x2UE90mh7NTsJp5Ww+sp5y1M83IYQ4HJIzIUQlTCxnhzsGH+GA/fBT9GnfAgZIE2u672Xf6Ysg045u8rma7eSLo3FiOdvqbw47Rd57ZT/wC8yh373TGMNDJmQn4ba20w5nfLSRntOmtzeHS8Miz2SkM2Tup7P9HuHeaaBB+N3nOzHbdRYS228ypx3d+GgjPadNb28Ol8ZMBjhntssZZrAp/zwtd75ZgH0jDC32L1DZ72ThE+I3p4ReAJ5b0/2whX07TykT6yVtlf5orjlnm+MtzL+C8aWMwM6ES2kA+2Yf2uGM29LYx+QGbPiMzLC0jBwgg7A5Hhj/fZCPz3zs1gLidr9HQMKogyduOaI0gmUIwk+5p85mMZ+2787OgcCeDs3milXw952WhhZGlD5WP10+W+vFGOiOzrj1s+3nwR59eBxswhmwsoW1UVQMJm4LmAeb7nYSk29x5iOkBVLQTjc2MCyr1da1giMcuiW1+obmdW23tnwvflH6pxIyCb1kW2H9dv9df3/zcHMMyouO0bdKUvUTwuGHNAbGPia3fkq7tcvIvc9qTQ8EGU4Mt7gPTxNVDEhPYM4ojH8EGKQfdeYnwJl/andpI0i7X1ffcb7rGG0gYWjpqL2l73Tfn9Omc3Zu6QCy3QVnxImzvVoDdltyWFvKD6hKtstZnKDCvgoWTDQ/NABKfFooB6UoRbBJt1tvL/XCx5ZthUJM6WH/V2dWMY1gYXnt0G05NM+OvZRbiFnq1+xjgrDsb73dhzVPMOwcOuUcAjj5UcM/m14awadNfAIDzj69cItyK0BurkKr7KhjX5trGK5bH2voxeKHW5A6+5SCZauDt4RR2AOqkkPJmf+88uDQ7A/epQgs+1tv39pL2gqF4JxaiJcz1OGTkyvAOk3TCBaW09vs2Eu5hZilfs0+JgjL/jb18R2RYefSIzA4akhJNr00gu+F+AT2GKOV/VyVqrqmLbCXhhae48BjDb1Y/HALUmefUrBsdfCWrQ+oJnaXM3e8Tw/qsLRHGOeDVphQrOb0nYi12cfAsr/19r5V0svAkvJJ0tn/BLJvjtVJI8A9XyhQLr70bU5IeN9pHQbHXsht/Ysr+n5RncvE8hkeYDax0IpP06roCcziq1gefgR+1P5lip48K2WWirMgVnjZHHBOx2j5hKH5OKzylr7TfX9Oe6AXOoDh7tIHwbI963C7dkD7sEjKD6hKdpYzziZPsLZ6zHK++vlSzBm/0mnnWzyk9ry7eTjvH0PyYFgGjMOP99Qn7YVkW6XOqQV+4/+vzpZGOny2NYeBsdM5zQTLkU0spgWhhZn4fNIgWxPzPnyavoowbJhMc0s7NcKog+dABLMAbEVLADWps+WfjvEkP6fts017MdLugnPIFmWoFSP3nwS5xxEWCSzpKGAx1asMTJxYg63jP0XngF/WYjyatyeI5GzNPD+1tC33Q/P2BJGcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZmYKf8rttHPVEJz+X+1Xv0IC2yXs29+u2u++uX6u0+8/RltXv3+zSvc/k3LA0H8b179MlW0aZlzbtWD7fpJlJGcpYySs7NXv9iuprqdXM4eIjRs+/NvEOUtEcb08pBMxACSs2G2ytkfdTGZnGG7nn33+91vv+N28dPd4ru1uj2c/eTg4SIiqZo5krNhJGcpY+Vs8dPfP3+PjX139t2f3/zUn2tQhZNa89WnxVc4rP2J28WrX5pXv+L2+rffWXWGqk4Hjea7P2HndffTr9bK4sAnjWyygvIZunjVNveHxFZnO+drlL/6lYUzFJBJ0mM2AkCT5qs2E/NEv813GEtvgU8aDT486wXPs+//5i2nTuyE5GwYyVnKWDn75re/8fc1JOwVNnBb/vnu7+bV77Zvr7/71MrEV79APn6GBVWdirF59oBjQgDl8nH45bkQ2YJYqxDWOoWueaHxPr5tNoL1SymEcFtuW6MFz5/v/qSq4naBqk6mxXgkZ8NIzlLGyhnEa/EKSvGniYuXg2DBLc9WvMIBzdficBTiYOfjZFeKnLUYODdBUHh+vP4OJ8o7HouyPaYRGLlksfLWaPSk3MNHR7P92FvO3n/89Pr1m9eOTz+86+tywP/9mzefPn3s7x8Jh5Oz5y8/NCv+ePtFb30wLz/88fL58z/++NDf78iUcoaNioPSGQqbr1cbG3hlwW3pPGIvgChvjTPSYkC/vvn+F5wfeYo8+75Vt1KPaQTWlix927s/t0YLcSCy9hItxvMQOdtJniRnHmjZy+cNRectRKT5YipFm5ecoUCRWm3szMsmPf1bm7XqgrVyxlcwlFv16U435lB62cy28pJB4NZ89StPQyYipbZphOzLpvmsRt2/QsJSitZ7/vZ7+uotxiM5G+YQcgalef785R8fXvb3kzIvOevvNwWOr13Y1bw1TyoLqtJ/CoBC8U2NDbHt/bubKYKP7FudvYKxlRXED6cer0fQGugg7WmPpQiWNi7E8SOycj5aImfeU++bezChnNHy+t17/+4Jo72Tvn/z2vxhfwfnN+9gx59Pn34wC25/+IggbStWwR9/uruWEBl/Pn18D8ub9x/p8PE9Eou3+3EIOSspTvPF2/7ls3v9pFvzxUuzwIdHOW+BW9M8xy3+QCJnIWdCnISHyJn/2plpkGkNpO3jp4+v37yn5d0PsGzIGaTLZOiHd6/NAg9rxSpvga61kvnx4xtYuuarvuAIh04WX7/5YfOWmrgHx5Qzgw4fPkDInptmtZY/PjQ41q10rZW6Dx/soGetTi9ndhLR9cCrn1AxjslPZ7T0EvPxfbB4OfNVrQCtnIfjENi9mKIEgYPkocyzGFz97d4cU85g5zkLvHzeeGEqSZVvAlB6+XYGcibESZiJnHnn4TgE9tKZ6/U7nMv6V9T0dlcOIWdQmvRrZzxtlc5ZA3L2BU5wbeseekrOxFPksHLmXjbx2hi/drbSI3vZZHN4jHnZNAtD4XBn76p4D33/w8YtX0v34BByBtJ/2fzi7dsvIGedMH3xFpKUO53lXjbNQml7m0jeTkjOxCPmIXLmX/fAm3fvgpyhbG5v3ry2Wjq8gamrosxZE9b6KligYuGfAswCP6oVtI8OfMEMt/txIDkD6fedeUtWzlCm9tHHdI0W/VOAeOrsLWcPxIvXnDmcnM0TyZl4xEjOhpGcpUjOxEw5lZw9FiRnKZIzMVMkZ8NIzlIkZ2KmSM6G2SpnVV79CAtIzsRMwXYVw/QzlRAkoKarH2EByZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KISpCcCSEqQXImhKgEyZkQohIkZ0KIKri7+39UR4UtSdfBCwAAAABJRU5ErkJggg==

Lowlander
Posts: 46093
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Explorer.exe freeze because of MM

Post by Lowlander » Sat Aug 27, 2016 9:43 am

You can use a service like imgur.com to add screenshots to your posts.

Do you have any portable devices (like Android, Apple, USB sticks, etc.) devices connected to your PC when you see this?
Lowlander (MediaMonkey user since 2003)

eitanc
Posts: 3
Joined: Fri Aug 19, 2016 3:04 am

Re: Explorer.exe freeze because of MM

Post by eitanc » Sun Aug 28, 2016 1:35 am

Thanks for the tip.

No, no portable devices attached.

betogas
Posts: 1
Joined: Fri Jun 05, 2015 12:04 am

Re: Explorer.exe freeze because of MM

Post by betogas » Thu Aug 22, 2019 6:23 pm

I am having the same problem, it is there a solution for this?

Thank you!

Peke
Posts: 12368
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Explorer.exe freeze because of MM

Post by Peke » Fri Aug 23, 2019 7:26 pm

Hi,
Try to Delete or temporary remove all d_*.dll files from MMW plugins folder and see if Explorer still crash.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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