Songs suddenly disappearing (greyed out and not found)

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bramish
Posts: 41
Joined: Wed Jun 12, 2013 7:58 am
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Songs suddenly disappearing (greyed out and not found)

Post by bramish »

Only just noticed this so I've now lost a total of 109 tracks somehow, as in they are greyed, their location still points to where they should be in my Library, but they no longer exist in that folder. No idea what's going on.

I have Auto-Organise on and haven't changed any settings.

I just tested it my creating a new MP3 (Radiohead - Exit Music), dragging it from my Desktop into Music on Media Monkey, playing it, rating it, exiting MediaMonkey, and then re-opening it to find it is greyed out.

A lot of the tracks are ones I might have recently added, or ones I've changed the rating or name of, but not the location.

Any ideas as this is really annoying since I don't know what I'm doing that might be deleting them and therefore don't want to use Media Monkey for fear of losing more songs.

Here are a few screenshots that might help?

http://imgur.com/a/FfThM

MMGold 4.1.18.1842
Windows 7
MMFrLife
Posts: 2774
Joined: Fri Oct 26, 2012 9:04 pm
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Re: Songs suddenly disappearing (greyed out and not found)

Post by MMFrLife »

MM user since 2003 (lifetime since 2012) "Trying to imagine life without music gives me a headache"
track properties; dir/fn mask configurations; check out ZvezdanD's scripts
MMW 4.1.18.1842b; fav scripts > RegExp Find & Replace 5.1.0; Magic Nodes 5.1.0; Advanced Duplicate Find & Fix 3.8.2;
Backup 6.0; Clear Now Playing Button 1.2
...always back it up, especially before doing anything major!!!
Win. explorer alt. for power users [free]; great file/folder renamer [used by nasa]
Lowlander
Posts: 48350
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
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Re: Songs suddenly disappearing (greyed out and not found)

Post by Lowlander »

Do the same steps (with a copy of a file) and keep Explorer open as well. This should allow you to see when the file disappears. It could be MediaMonkey (but no one else is reporting this) or it could be something else moving the files. You should also do a PC wide search to see if the files are to be found anywhere.

Also make sure you're on MediaMonkey 4.1.17.
Lowlander (MediaMonkey user since 2003)
bramish
Posts: 41
Joined: Wed Jun 12, 2013 7:58 am
Contact:

Re: Songs suddenly disappearing (greyed out and not found)

Post by bramish »

Thanks. I've been trying that but so far nothing's vanished. It seems to be quite random.
MMFrLife
Posts: 2774
Joined: Fri Oct 26, 2012 9:04 pm
Contact:

Re: Songs suddenly disappearing (greyed out and not found)

Post by MMFrLife »

Did you try searching with Win search?
MM 4.1.17?
Does this only seem to happen when doing things outside of MM?
MM user since 2003 (lifetime since 2012) "Trying to imagine life without music gives me a headache"
track properties; dir/fn mask configurations; check out ZvezdanD's scripts
MMW 4.1.18.1842b; fav scripts > RegExp Find & Replace 5.1.0; Magic Nodes 5.1.0; Advanced Duplicate Find & Fix 3.8.2;
Backup 6.0; Clear Now Playing Button 1.2
...always back it up, especially before doing anything major!!!
Win. explorer alt. for power users [free]; great file/folder renamer [used by nasa]
bramish
Posts: 41
Joined: Wed Jun 12, 2013 7:58 am
Contact:

Re: Songs suddenly disappearing (greyed out and not found)

Post by bramish »

Yeah, the files are gone. I don't edit or move any music outside of MMW.
MMFrLife
Posts: 2774
Joined: Fri Oct 26, 2012 9:04 pm
Contact:

Re: Songs suddenly disappearing (greyed out and not found)

Post by MMFrLife »

Sounds like a freak accident. Hopefully it won't happen again.
Did you try looking in the Recycle Bin?
MM user since 2003 (lifetime since 2012) "Trying to imagine life without music gives me a headache"
track properties; dir/fn mask configurations; check out ZvezdanD's scripts
MMW 4.1.18.1842b; fav scripts > RegExp Find & Replace 5.1.0; Magic Nodes 5.1.0; Advanced Duplicate Find & Fix 3.8.2;
Backup 6.0; Clear Now Playing Button 1.2
...always back it up, especially before doing anything major!!!
Win. explorer alt. for power users [free]; great file/folder renamer [used by nasa]
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