[SOLVED] Mediamonkey Gold: how long till one actually gets it?

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Brian Siano
Posts: 10
Joined: Tue Apr 23, 2019 10:48 am

[SOLVED] Mediamonkey Gold: how long till one actually gets it?

Post by Brian Siano » Mon Apr 29, 2019 3:34 pm

Five days ago, I purchased a license for mediamonkey Gold. I haven;'t received any word about the upgrade, or a code to activate the Gold version. Who can I contact about this?

Lowlander
Posts: 45794
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Mediamonkey Gold: how long till one actually gets it?

Post by Lowlander » Mon Apr 29, 2019 3:54 pm

You should've gotten email soon after that with the License, it may have been filtered out by our emails spam settings. You should also be able to see the License in the store you purchased it: http://www.mediamonkey.com/support/inde ... icense-key

You can submit a ticket to Support if that doesn't work out, with the details of your purchase: http://www.mediamonkey.com/support/inde ... ets/Submit
Lowlander (MediaMonkey user since 2003)

Brian Siano
Posts: 10
Joined: Tue Apr 23, 2019 10:48 am

Re: Mediamonkey Gold: how long till one actually gets it?

Post by Brian Siano » Mon Apr 29, 2019 7:20 pm

Thanks! I never got email confirmation. But I did as you suggeste,d got the code, and now I'm set. Tghanks!

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