[SOLVED] Access violation at address 00504732 in module

Get answers about using the current release of MediaMonkey for Windows.

Moderator: Gurus

meatsean
Posts: 39
Joined: Sat Dec 29, 2012 7:13 am

[SOLVED] Access violation at address 00504732 in module

Post by meatsean » Mon Aug 05, 2019 9:49 pm

Hi:

The error message below staring appearing today.
I am running Windows 10 Pro. Version 1903
Could somebody help me fix the problem?
Thanks.





Image

Lowlander
Posts: 46109
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Access violation at address 00504732 in module

Post by Lowlander » Tue Aug 06, 2019 10:31 pm

Which version of MediaMonkey are you using?
Lowlander (MediaMonkey user since 2003)

meatsean
Posts: 39
Joined: Sat Dec 29, 2012 7:13 am

Re: Access violation at address 00504732 in module

Post by meatsean » Wed Aug 07, 2019 7:36 pm

Version 4.1.24.1883

Lowlander
Posts: 46109
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Access violation at address 00504732 in module

Post by Lowlander » Thu Aug 08, 2019 1:04 pm

Capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... p?f=1&t=69
Lowlander (MediaMonkey user since 2003)

meatsean
Posts: 39
Joined: Sat Dec 29, 2012 7:13 am

Re: Access violation at address 00504732 in module

Post by meatsean » Tue Aug 20, 2019 8:38 pm

Hi:
My apologies for not responding earlier.
The problem resolved on its own.
If it shows up again, I will submit a support ticket.

Thanks for your help.

Post Reply