MM4 and/or MM5 doest synch with Iphone IOS 15

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

djchucko
Posts: 2
Joined: Mon Oct 11, 2021 8:57 am

Media Monkey 4 with iOS 15

Post by djchucko »

Lowlander... how do I install this plug in after I've downloaded it. I'm going to Tools/Extensions on my computer but I am getting an error "Problem copying file C:/Program Files/Mediamonkey/Plugins/d_iphone.dll to C:/Program Files/Mediamonkey/Plugins/org.d_iPhone.dll :( I've tried ignoring the error but my attempted sync did not load the playlists and songs to my iphone as it usually does.
haneli
Posts: 2
Joined: Mon Oct 11, 2021 9:59 am

MM4 and/or MM5 doest synch with Iphone IOS 15

Post by haneli »

Hi there,

Last week my Iphone SE (2020 generation) was updated with IOS 15.
I downloaded the plugin for MM4 to sync with IOS 15 but it wont work. While installing the plugin I get an error message that can not copy file:
C/Program Files (x86)\MediaMoneky\Plugins\ d_Iphone.dll
to file:
C/Program Files (x86)\MediaMoneky\Plugins\org.d_Iphone.dll

I removed MM4 and installed MM5 but also MM5 gives an errot that it can not sync with my Iphone software and that I can only view the content of my Iphone and can not write to the Iphone.

Does anyone can help me please to solve this problem.
thanks in advance for your efforts.

Hans
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM4 and/or MM5 doest synch with Iphone IOS 15

Post by Peke »

Hi,
Most likely plugin was not allowed to access the file. Try running MM using Run as Administrator, Install plugin directly from MM tools -> Extensions -> Add and disable per user install so that plugin is installed installation itself.

Another case would be that Plugin was locked (in use), because iPhone was connected to PC.

Re MM5: you need to use latest MM version from viewtopic.php?f=30&t=86639&sd=d
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Lowlander
Posts: 51067
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM4 and/or MM5 doest synch with Iphone IOS 15

Post by Lowlander »

Make sure that iPhone is not connected when trying to install.

If that fails you can manually rename the dll file in the MediaMonkey plugins folder and then install the Addon.
haneli
Posts: 2
Joined: Mon Oct 11, 2021 9:59 am

Re: MM4 and/or MM5 doest synch with Iphone IOS 15

Post by haneli »

Indeed, running MM4 as Administrator and then 2 clicks on the plugin will install the plugin.
Thanks for the help!!!
djchucko
Posts: 2
Joined: Mon Oct 11, 2021 8:57 am

Re: MM4 and/or MM5 doest synch with Iphone IOS 15

Post by djchucko »

I ran as Administrator and disconnected my iPhone before installing. The update worked perfectly. I was able to sync playlist and songs to my device. Thanks team!
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