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MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Mon Jun 28, 2010 9:32 am
by RyanB
Hi,

I have the Samsung R0 (R'Play), it can play WMA (and WMA DRM) as it plays almost everything.

So why when I do an auto-sync or a manual sync, MediaMonkey ignores the WMA songs ?

And how can I solve this problem ?

Cheers,

RyanB.

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Mon Jun 28, 2010 9:37 am
by nohitter151
Go to Tools > Sync device > Configure, then to the "Auto-conversion" tab.

At the bottom of the window it says something like "Supported formats on device" and then lists the formats. Is WMA listed there?

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Mon Jun 28, 2010 9:52 am
by RyanB
nohitter151 wrote:Go to Tools > Sync device > Configure, then to the "Auto-conversion" tab.

At the bottom of the window it says something like "Supported formats on device" and then lists the formats. Is WMA listed there?
I already did that. It was "none (all supported)" before, and I changed it adding all supported type (AAC, ASX, FLAC, MP3, MP4, OGG, WAV, WMA).

But nothing has changed, still ignoring WMA songs.

Cheers,

RyanB.

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Mon Jun 28, 2010 11:00 am
by rovingcowboy
if you have wma listed in monkey's main options on the general info i think it is.? where you tell him to associate the files you want him to use, and he still won't add them.

then get the 3rd party debug program from the how to report a bug post in the bug report forum.
set that up and make a debug report of what you do when you try and sync the wma files.
then save the info to a text file and send that text file to support here so they can see what might
be the cause of your trouble.

:D

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Mon Jun 28, 2010 11:33 am
by RyanB
Thanks,

Here it is, but I'm not sure it will help you, as it only contains the songs that were succefully synchronised, and not the WMA that failed to. (like The Vandals - Oi To The World!.wma)

http://senduit.com/e65c30 (.txt log file)

Cheers,

RyanB.

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Mon Jun 28, 2010 1:05 pm
by RyanB
It does that only for WMA files.
OGG & AAC are synchronised.

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Tue Jun 29, 2010 1:52 am
by rovingcowboy
oh i can not tell what is wrong with it. :(

maybe one of the developers will see it in this thread.
but it would've been better to email it to them at support.
8)

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Tue Jun 29, 2010 7:58 am
by nohitter151
Do the wma files play if you try to play them in MM?

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Tue Jun 29, 2010 2:54 pm
by RyanB
nohitter151 wrote:Do the wma files play if you try to play them in MM?
You're right ! Just noticed wma are ignored now when I try to play them in MM. Why ???

Cheers.

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Tue Jun 29, 2010 2:56 pm
by Lowlander

Re: MediaMonkey ignores WMA files when auto-sync to my R0

Posted: Tue Jun 29, 2010 3:09 pm
by RyanB
Thank you Lowlander, I'm so stupid, I completely forgot that I bought one day some ".wma DRM" songs on Nokia Ovi.
I thought these ones where DRM-free, but they aren't. So I just have to run them on WMP to get them update.

This DRM system is so stupid.

Thank eveyrone and sorry.