Page 1 of 3

iPhone and iPad sync is very slow

Posted: Sat Jun 08, 2013 3:26 pm
by montu
MM syncs very slow with my iPhone 3Gs and my iPad 3.

I try many different versions of MM also betas and installed and deinstalled MM many times also as portable with no luck.

Sync time for an 11 track album is araund 1:45 min.
With iTunes I can sync the same album in just 10 seconds without any problem.

Sometimes I have the feeling, that MM is working on something in the background but I don't have a clue what MM does.

I tried different USB-Ports with no better sync speed.

The files to sync are all MP3, most with 320 kbit/s.

At the moment I use beta 4.1.0.1641 but as I say before, it's the same with other version also the latest stable too.

Can anybody help?

Re: iPhone and iPad sync is very slow

Posted: Sat Jun 08, 2013 4:16 pm
by dcmonroe00
That's nothing. I just waited over four hours, trying to synch ~2700 mp3s to my iPod. Worst of all, after 4 hours, it was only up to 1028, and MM suddenly exited. I couldn't believe it! I'm trying to decide now whether I give it another try, or go back to iTunes. I HATE iTunes, but I am quickly becoming just as frustrated with MM.

Re: iPhone and iPad sync is very slow

Posted: Sat Jun 08, 2013 5:08 pm
by Lowlander
Sync time can be influenced by Auto-Conversion rules (set in Device Profile for the device).

Re: iPhone and iPad sync is very slow

Posted: Sat Jun 08, 2013 5:28 pm
by montu
@lowlander: Thanks for the tip!

I will check this next time.
Now I leave for work, I'm back home on friday.

Re: iPhone and iPad sync is very slow

Posted: Sat Jun 08, 2013 5:35 pm
by dcmonroe00
Thanks for the tip Lowlander. For best results, how should auto-conversion rules be set? I currently have mine set to installation defaults.

Re: iPhone and iPad sync is very slow

Posted: Sat Jun 08, 2013 5:53 pm
by Lowlander
If you're syncing MP3 to an Apple device it doesn't need to be converted as Apple devices support MP3.

Re: iPhone and iPad sync is very slow

Posted: Wed Jul 17, 2013 5:37 am
by ezdropper
Same problem here, have tried the Beta builds and still grinds to a halt when syncing to ipod touch 3g.

Re: iPhone and iPad sync is very slow

Posted: Wed Jul 17, 2013 6:46 am
by montu
Uninstall Media Monkey completly with all registry entries.

Reinstall the latest beta build and the problem still exists.

Not that a convert would be necessary but there are all switch off.

Doesn't help anyway.

Re: iPhone and iPad sync is very slow

Posted: Wed Jul 17, 2013 10:12 am
by Lowlander
Then create a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... f=12&t=341

Re: iPhone and iPad sync is very slow

Posted: Sun Jul 28, 2013 3:10 pm
by ezdropper
Go to your IPOD/IPHONE and delete all music from the device, and then re-sync with MediaMonkey.

Settings, General, Usage, Music, Edit, Red Minus, and then Delete

Re: iPhone and iPad sync is very slow

Posted: Sun Jul 28, 2013 4:48 pm
by montu
Hello slvbeard,

thanks for your tip.

I give it a try but it doesn't wind up the sync speed.

I'm still waiting for a solution.

Montu

Re: iPhone and iPad sync is very slow

Posted: Mon Oct 07, 2013 8:23 am
by sdudley7
I have this same issue on iPhone 64GB iOS7.2

Re: iPhone and iPad sync is very slow

Posted: Mon Oct 07, 2013 4:30 pm
by ezdropper
I've noticed that the sync seems slower when the IPOD gets close to full, maybe 1GB-2GB of free space left on it.

Re: iPhone and iPad sync is very slow

Posted: Mon Oct 07, 2013 5:01 pm
by montu
That's not the problem.
My iPhone has 14 of 32 GB free and still syncs slow, very slow.

A playlist with 10 songs and aprox. 5 MB each, needs 5 min to sync.

Syncing with iTunes is as fast as ever and don't need 30s.

Re: iPhone and iPad sync is very slow

Posted: Tue Oct 08, 2013 12:14 am
by sdudley7
Comes to a screeching half about 1500 tracks in. I've had probably one of the longest open tickets, send in a ton of debugs. It just doesn't work. I got the 4s 64GB on release, it's never worked fluidly with MediaMonkey. I've tossed it up as, maybe next phone.