iPhone 6 not detected/recognized after Windows 10 upgrade

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MyCsPiTTa
Posts: 128
Joined: Fri Dec 21, 2007 4:56 pm

iPhone 6 not detected/recognized after Windows 10 upgrade

Post by MyCsPiTTa » Tue Sep 15, 2015 8:10 pm

Hi,

After upgrading to Windows 10, my iPhone 6 no longer shows up in MediaMonkey, so I am unable to sync. It does show up in My PC as "Apple iPhone" (an icon looking like some kind of white NES server), so it's

I have the latest version of MM (4.1.8.1751), and just installed the latest version of iTunes (12.2.2.25) to try and solve this problem. Done a full restart of both devices, and accept "Trust this Computer" in the iPhone when plugged in.

EDIT: OK, so the iPhone doesn't show up in iTunes either... :oops: Anyone else had this problem?

Acer Aspire 5738
Windows 10 Home 64 bit (prev Win 7 Home Premium)

Peke
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Re: iPhone 6 not detected/recognized after Windows 10 upgrad

Post by Peke » Wed Sep 16, 2015 4:32 am

This is known problem with both iTunes and QuickTime hopefully they will solve the problem.

Try to search online and see if someone made working workarround.

Also try this http://www.mediamonkey.com/forum/viewto ... 05#p414005 but with latest MMW beta
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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MattL

Re: iPhone 6 not detected/recognized after Windows 10 upgrad

Post by MattL » Thu Sep 17, 2015 1:01 pm

I'm having the same issue after upgrading to Windows 10. Hoping a patch comes soon!

Peke
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Re: iPhone 6 not detected/recognized after Windows 10 upgrad

Post by Peke » Thu Sep 17, 2015 7:20 pm

I'm still haveing issues correctly install of iTunes and QuickTime on Win 10 x64 Clean install not upgrade (reinstalled windows after the upgrade)

Strangly same iTunes version and iPod Touch work on Windows upgraded from Win 7 Pro.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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MyCsPiTTa
Posts: 128
Joined: Fri Dec 21, 2007 4:56 pm

Re: iPhone 6 not detected/recognized after Windows 10 upgrad

Post by MyCsPiTTa » Thu Sep 17, 2015 7:43 pm

I replied to this yesterday but don't see my post... so basically follow this. http://www.technipages.com/itunes-fix-i ... in-windows

It didn't work the first time, so I tried again letting windows search for the new driver itself. That didn't work either so I deleted the iphone and Apple USB driver completely in Device Manager and let Windows auto install drivers upon plugging in the iphone- that also didn't work so I tried the link's process again, and finally it worked.

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