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Posted: Tue May 01, 2018 11:05 am
Have been trying to resync 2 Android devices (a phone running 7.0 and a tablet running 7.1). When I launch synchronization it starts trying to download a songs again not just the new songs. There are over 5000 songs in the MMW database. How can I download just the new songs and the updated playlists without downloading everything again?
Posted: Tue May 01, 2018 7:20 pm
Which version of MMA and MMW are you using and are you doing a wifi or USB sync.
There is no setting for this, if things are in order only changes will be synced.
Posted: Tue May 01, 2018 8:35 pm
Wifi for sync both Android have 1.3.2.0809 MMW is version 184.108.40.2064 and it is trying to resync the 4089 songs already there pulse the new songs. So what is causing it to try and resync everything?
Posted: Wed May 02, 2018 11:15 am
Update both to their latest betas and try again. If it still does this send a debug log from About in MMA after sync and open a Support Ticket with the logID.
Posted: Thu May 03, 2018 8:53 am
Updated to latest version still did same thing on tablet, have not tried phone yet. Allowed tablet to redownload on sync took over 24 hours. New songs did not sync and playlists still did not sync new songs. Also how do you generate a debug log on android?
Posted: Thu May 03, 2018 9:06 am
Can I remove the SD cards and sync them on the MMW computer?
Posted: Thu May 03, 2018 10:16 am
evanover wrote:Also how do you generate a debug log on android?
From About in MMA in the Menu.