[SOLVED] iPhone XR associated with incorrect device driver?

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

Michael Hawkins
Posts: 2
Joined: Sat Aug 03, 2019 7:07 am

[SOLVED] iPhone XR associated with incorrect device driver?

Post by Michael Hawkins » Sat Aug 24, 2019 12:49 pm

Hi, my new iPhone XR seems to have become associated with (possibly) an Android device driver (WMDM) rather than the iPhone one. Any idea how I can switch it as it seems to be scuppering any attempts to sync, at least without trying to convert everything from AAC to MP3 which is painfully slow. PS iTunes is up to date and recognises the new iPhone.

Thanks,
Mike

Lowlander
Posts: 46080
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iPhone XR associated with incorrect device driver?

Post by Lowlander » Sat Aug 24, 2019 2:26 pm

Does it show that in MediaMonkey (Tools > Options > Portable Device Sync)?

In the Device Profile you can set Auto-Conversion rules. You can change it to your needs.
Lowlander (MediaMonkey user since 2003)

Peke
Posts: 12368
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: iPhone XR associated with incorrect device driver?

Post by Peke » Sat Aug 24, 2019 9:46 pm

Hi,
Make sure that iTunes is not started, you are using latest MMW Beta, you delete all non needed Device profile (starting with One assigned to iPhone) and then connect the phone so that MMW can create new profile using correct plugin.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum

Michael Hawkins
Posts: 2
Joined: Sat Aug 03, 2019 7:07 am

Re: iPhone XR associated with incorrect device driver?

Post by Michael Hawkins » Mon Aug 26, 2019 5:47 am

Thank you Pavle, that seems to be working. Mike

Post Reply