Profile Problem for Amazon Kindle Fire?

Get answers about syncing MediaMonkey 4 with iPods and other devices.

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ceinj
Posts: 65
Joined: Sun Mar 22, 2009 4:36 pm

Profile Problem for Amazon Kindle Fire?

Post by ceinj »

I am using MM 4.1.23.1881 on a Windows 7 machine. I am trying to sync a MP4 movie file to an older Kindle Fire device. I keep getting an error message that MP4 is not supported on the device (same thing with MVK, MPG and M4V files).

I think this is a problem with MM profiles because I can transfer the MP4 file directly to the Kindle with Windows File Explorer and it plays!

I tried to modify the profile myself in the device section of MM but that didn't seem to work.

Some help please!?
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Profile Problem for Amazon Kindle Fire?

Post by Lowlander »

You need to add MP4 to the Supported Formats in the Device Profile conversion settings.
ceinj
Posts: 65
Joined: Sun Mar 22, 2009 4:36 pm

Re: Profile Problem for Amazon Kindle Fire?

Post by ceinj »

I did. And I set all the options. It did not work - unless I did something incorrect. I can't figure it out.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Profile Problem for Amazon Kindle Fire?

Post by Lowlander »

You may be missing an Audio, Video or bitrate setting in the Support Formats settings.
ceinj
Posts: 65
Joined: Sun Mar 22, 2009 4:36 pm

Re: Profile Problem for Amazon Kindle Fire?

Post by ceinj »

OK, I'll try to fight my way through all the options but I wonder why such a popular device like the Kindle Fire wouldn't already come up in MM with the proper profile?
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