Page 1 of 1

[SOLVED] iPod Touch 3rd gen not recognized

Posted: Tue Sep 10, 2019 11:38 pm
by jeffd
My new to me, but previously owned iPod Touch Gen 3 shows up in Portable Device Sync/Available Devices as iPod Touch. When I select Configure for iPod Touch it shows me my 32GB device. But it will not show up in the MM left-hand menu where my other devices that are recognized show up.

I am running iOS 5.1.1 and using MM 4.1.24.1883.

Thanks!

Re: iPod Touch 3rd gen not recognized

Posted: Wed Sep 11, 2019 12:19 am
by Lowlander
Do you have the desktop version of iTunes installed (required): https://www.mediamonkey.com/support/ind ... -touchipod

Re: iPod Touch 3rd gen not recognized

Posted: Wed Sep 11, 2019 7:10 am
by jeffd
Yes. Sorry I didn't mention that. It is the latest iTunes version recently installed, and it recognizes the 3rd Gen Touch and transfers just fine. I have the 3 Apple services (Ipod, Apple Mobile Device and Bonjour) running.

I saw an older reference to a 3rd party Apple Mobile Device product. Is that a viable substitute?

Re: iPod Touch 3rd gen not recognized

Posted: Wed Sep 11, 2019 11:20 am
by Lowlander
Which device plugin (dll) is the Device Profile using and are you sure it isn't disabled in the settings for the Device Profile?

Re: iPod Touch 3rd gen not recognized

Posted: Wed Sep 11, 2019 8:34 pm
by jeffd
Great catch. It was listed, and as I said, I had clicked on it and seen that it was connected, but the box to the left was unchecked. I checked the box, and all is well now. Thanks a million!