[SOLVED] MM Codec Pack "Unknown Name" Error

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MPG
Posts: 418
Joined: Tue May 13, 2008 11:22 pm

[SOLVED] MM Codec Pack "Unknown Name" Error

Post by MPG »

Hi,
I've had to rebuild my hdd which includes the installation of MMD. When I went to install the MM Codec Pack I'm receiving an "unknown name" error and the installation fails. I have tried both the trial version and my paid version.

MM_Codec_Pack_Trial_2.2.0.106.mmip
MM_Codec_Pack_2.1.2.105.mmip

Has anyone encountered this error or have any suggestions?
TIA
MPG
Triumph - Hold On: Music holds the secret, to know it can make you whole.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MM Codec Pack "Unknown Name" Error

Post by Peke »

Hi,
You should install MM_Codec_Pack_2.1.2.105 and check for update.

If that do not help then please open support ticket and we should be able to help.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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MPG
Posts: 418
Joined: Tue May 13, 2008 11:22 pm

Re: MM Codec Pack "Unknown Name" Error

Post by MPG »

Seems a reboot of the machine was required. Issue is resolved.
TIA
MPG
Triumph - Hold On: Music holds the secret, to know it can make you whole.
geofftuke

Re: [SOLVED] MM Codec Pack "Unknown Name" Error

Post by geofftuke »

I'm trying to retrieve my paid copy of this but mycommercedotcom keep sending me a password reset email.
i have to reinstall mm4 on my new computer
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: [SOLVED] MM Codec Pack "Unknown Name" Error

Post by Lowlander »

You can contact Support with your Order Number to get help: https://www.mediamonkey.com/support/knowledge-base/
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