sync server not found until restart of MMW

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Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

sync server not found until restart of MMW

Post by Dancer »

When MMW is already open and I start sync via WiFi on android, a message pops up "Server not found".
I have to restart MMW first to get it displayed on android.

Because there is a WiFi connection already in place MMA app should recognize the MMW server at once.
Last edited by Dancer on Thu Sep 16, 2021 12:57 pm, edited 1 time in total.
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
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Lowlander
Posts: 51126
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: sync server not found until restart of MMW

Post by Lowlander »

Which version of MMW and MMA are you using?
Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

Re: sync server not found until restart of MMW

Post by Dancer »

MMW: the newest beta 5.0.2.2502 (but it happened with the latest stable too).
MMA: 1.4.3.0950; with and without the Pro-License
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
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Lowlander
Posts: 51126
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: sync server not found until restart of MMW

Post by Lowlander »

Can you send a debug log from About in MMA when you experience this and reply here with the logID.

A log (step 4b) from MediaMonkey 5 send to Support may also prove helpful: viewtopic.php?f=30&t=86643
Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

Re: sync server not found until restart of MMW

Post by Dancer »

@Lowlander
Yes sure. Where is the debug log stored for MMA?
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
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Lowlander
Posts: 51126
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: sync server not found until restart of MMW

Post by Lowlander »

In the Menu use About to get to the option to send a debug log.
Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

Re: sync server not found until restart of MMW

Post by Dancer »

I chlicked on Save instead on Send. So here is a screenshot:
Image

I can't find the saved file. Something went wrong. If it is necessary I repeat it with new ID.
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
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Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

Re: sync server not found until restart of MMW

Post by Dancer »

I send a new log (of the second try, MMW still open and not restarted). This time I sent it but missed to copy the ID. Where can I find the log on the machine?
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
Vivaldi browser
Lowlander
Posts: 51126
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: sync server not found until restart of MMW

Post by Lowlander »

On MediaMonkey 5? The instructions are in step 4b: viewtopic.php?f=30&t=86643

A logID would be needed for developers to locate the correct log.
Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

Re: sync server not found until restart of MMW

Post by Dancer »

Ticket #2699: "sync server not found when clicking on sync now"
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
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Dancer
Posts: 45
Joined: Wed Sep 01, 2021 9:56 am

Re: sync server not found until restart of MMW

Post by Dancer »

Yesterday I chosed to take part on MMA tester program and today I got a first update to 1.4.4.0952.

In this new build there is NO problem with synchronizing at once so far. The first try succeeded.

BTW: Also the crashing issue when adding a title to any playlist seems to be fixed.

Great work!

EDIT:// Next try failed. So in the newest build the issue is NOT FIXED so far.
MMW 5.0.2.2502 beta Gold on WIN 10-64Bit Vers. 21H1
MMA 1.4.4.0952 beta Pro on Android 10
Vivaldi browser
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