WIFI Syncing very slow [#15907]

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musziqluvher
Posts: 84
Joined: Mon Feb 24, 2014 7:43 am
Location: Germany

WIFI Syncing very slow [#15907]

Post by musziqluvher » Sat Aug 24, 2019 12:08 am

WiFi sync needs improvement. I recently upgraded to a 256GB SanDisk Ultra microsd card from a 32GB card. I'm in the middle of syncing about 81GB of music. The WIFI syncing seems to pause for extended periods of time and even when it's not paused it's slow. I know my device can transfer data much faster because I've seen it with other APPs.

Currently using MMA beta. MMW 4.1.25.1886
MMW 4.1.25.1888 | MMA 1.3.5.0863
MM Remote 2.9 | Android 9.0
MMW Gold | MMA Pro
Win10 64b

Peke
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Re: WIFI Syncing very slow

Post by Peke » Sat Aug 24, 2019 9:35 pm

Hi,
Please Apply for MMA beta using About Mediamonkey -> Become tester
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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musziqluvher
Posts: 84
Joined: Mon Feb 24, 2014 7:43 am
Location: Germany

Re: WIFI Syncing very slow

Post by musziqluvher » Sun Aug 25, 2019 4:14 am

I'm already on the BETA...
MMW 4.1.25.1888 | MMA 1.3.5.0863
MM Remote 2.9 | Android 9.0
MMW Gold | MMA Pro
Win10 64b

Peke
Posts: 12370
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: WIFI Syncing very slow

Post by Peke » Sun Aug 25, 2019 8:15 am

Hi,
Sorry, I assumed based on your signature that you are using MMA Pro 1.3.1.0708 and not the latest Beta.

Please create MM debug log as described at https://www.mediamonkey.com/forum/viewt ... ?f=21&t=69 till WiFi sync starts to slow down and 10-50 while it slows down. After that you can cancel Sync and use MMA ... -> About MediaMonkey to send us also MMA log that accompany MMW log.

Not it will easy to Send us compressed (ZIP) MMW log file and MMA Log ID if you open support ticket as that way we would have all the info in one place and would make it easier for us to analyze.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

musziqluvher
Posts: 84
Joined: Mon Feb 24, 2014 7:43 am
Location: Germany

Re: WIFI Syncing very slow

Post by musziqluvher » Sun Aug 25, 2019 9:31 am

Peke wrote:
Sun Aug 25, 2019 8:15 am
Hi,
Sorry, I assumed based on your signature that you are using MMA Pro 1.3.1.0708 and not the latest Beta.

Please create MM debug log as described at https://www.mediamonkey.com/forum/viewt ... ?f=21&t=69 till WiFi sync starts to slow down and 10-50 while it slows down. After that you can cancel Sync and use MMA ... -> About MediaMonkey to send us also MMA log that accompany MMW log.

Not it will easy to Send us compressed (ZIP) MMW log file and MMA Log ID if you open support ticket as that way we would have all the info in one place and would make it easier for us to analyze.
No worries. I forgot to update it as well as put the correct information in there.
I'm currently at the first debug part using DBUGView. What do you mean by "10-50 while it slows down"?
MMW 4.1.25.1888 | MMA 1.3.5.0863
MM Remote 2.9 | Android 9.0
MMW Gold | MMA Pro
Win10 64b

Peke
Posts: 12370
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: WIFI Syncing very slow

Post by Peke » Sun Aug 25, 2019 6:08 pm

Hi,
It means that you leave it slow for 10-50 tracks before you send log.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to add SCREENSHOTS to forum

Peke
Posts: 12370
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: WIFI Syncing very slow

Post by Peke » Sun Aug 25, 2019 6:32 pm

Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum

musziqluvher
Posts: 84
Joined: Mon Feb 24, 2014 7:43 am
Location: Germany

Re: WIFI Syncing very slow [#15907]

Post by musziqluvher » Mon Aug 26, 2019 1:15 pm

No problem.

Ludek says possible device limitation. What, exactly, do they mean by that?
Both my notebook (ASUS G73JW) and my handy (Samsung A6) are connected to a 5Ghz network. The handy is connected @150Mbps and the notebook is connected @ 866Mbps.
MMW 4.1.25.1888 | MMA 1.3.5.0863
MM Remote 2.9 | Android 9.0
MMW Gold | MMA Pro
Win10 64b

musziqluvher
Posts: 84
Joined: Mon Feb 24, 2014 7:43 am
Location: Germany

Re: WIFI Syncing very slow [#15907]

Post by musziqluvher » Wed Aug 28, 2019 12:30 pm

RE: Speed Test/Device limitation.
I just did a test transfer of 12 files, not using MMA/MMW. Total of 64Mb. It took about 5s to transfer them from my computer to my Android phone,using Samsung Flow, their transfer file utility.
MMW 4.1.25.1888 | MMA 1.3.5.0863
MM Remote 2.9 | Android 9.0
MMW Gold | MMA Pro
Win10 64b

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