[SOLVED] MMA won't stop crashing

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rockvinyl71
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[SOLVED] MMA won't stop crashing

Post by rockvinyl71 »

Hi there,

A few days ago my MMA crashed for the first time in several months. Then it just kept crashing. I've uninstalled, cleared my SD card and reinstalled and re-synced. Went OK for a few songs then started crashing constantly again. I've tried this a few times now. How do I get my favourite app back up and running again?

Cheers
Darren
Lowlander
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Re: MMA won't stop crashing

Post by Lowlander »

Restart and send a debug log from About right away, respond here or in a Support Ticket with the logID.
Lowlander (MediaMonkey user since 2003)
rockvinyl71
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Re: MMA won't stop crashing

Post by rockvinyl71 »

Thanks Lowlander. Debug log report sent. ID BNU4H63JLV.
rockvinyl71
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Re: MMA won't stop crashing

Post by rockvinyl71 »

I've been thinking about this and decided to have a quick look at the most recently added files. Found a few special characters that I've just removed so I'll try again and see what happens.
rockvinyl71
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Re: MMA won't stop crashing

Post by rockvinyl71 »

So it looks like the special characters weren't to blame. Crashing recommenced after a day of on and off listening. One thing I have noticed is it always happens when moving to the next track (either manually or automatically). So now I've gone through the uninstall, reinstall process a few more times and I don't know if it's a coincidence, but each time it has crashed, it involves George Harrison. You know, the quiet Beatle. I've removed George from my sync for now to see if that's indeed the problem. If it is, I'll have to figure out why.

By the way, I've submitted two debug logs now - BNU4H63JLV and VRJ6ULH17I.
martin.bohac
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Re: MMA won't stop crashing

Post by martin.bohac »

Tracked at https://www.ventismedia.com/mantis/view.php?id=15870, please test it with the latest version 1.3.5.0862.

If you want to get the latest build you need to become a beta tester.
You can do it via "Register for test builds" in About MediaMonkey dialog.
rusty
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Re: MMA won't stop crashing

Post by rusty »

The new build (862) containing this fix is being posted today. Can you confirm that the fix works for you?

Thanks!

-Rusty
rockvinyl71
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Re: MMA won't stop crashing

Post by rockvinyl71 »

Thanks guys. Just registered for beta testing. Will report back.
rockvinyl71
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Re: MMA won't stop crashing

Post by rockvinyl71 »

Just wanted to say everything is working again. Thanks for the help.

MMW and MMA are indispensable for me. Kudos to all those responsible.
Peke
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Re: [SOLVED] MMA won't stop crashing

Post by Peke »

Hi,
Thank you for confirming that problem is resolved as of 1.3.5.862.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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