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[SOLVED] MMA won't stop crashing

Posted: Tue Aug 06, 2019 2:17 am
by rockvinyl71
Hi there,

A few days ago my MMA crashed for the first time in several months. Then it just kept crashing. I've uninstalled, cleared my SD card and reinstalled and re-synced. Went OK for a few songs then started crashing constantly again. I've tried this a few times now. How do I get my favourite app back up and running again?

Cheers
Darren

Re: MMA won't stop crashing

Posted: Tue Aug 06, 2019 10:54 pm
by Lowlander
Restart and send a debug log from About right away, respond here or in a Support Ticket with the logID.

Re: MMA won't stop crashing

Posted: Tue Aug 06, 2019 11:40 pm
by rockvinyl71
Thanks Lowlander. Debug log report sent. ID BNU4H63JLV.

Re: MMA won't stop crashing

Posted: Fri Aug 09, 2019 5:11 am
by rockvinyl71
I've been thinking about this and decided to have a quick look at the most recently added files. Found a few special characters that I've just removed so I'll try again and see what happens.

Re: MMA won't stop crashing

Posted: Mon Aug 12, 2019 4:46 am
by rockvinyl71
So it looks like the special characters weren't to blame. Crashing recommenced after a day of on and off listening. One thing I have noticed is it always happens when moving to the next track (either manually or automatically). So now I've gone through the uninstall, reinstall process a few more times and I don't know if it's a coincidence, but each time it has crashed, it involves George Harrison. You know, the quiet Beatle. I've removed George from my sync for now to see if that's indeed the problem. If it is, I'll have to figure out why.

By the way, I've submitted two debug logs now - BNU4H63JLV and VRJ6ULH17I.

Re: MMA won't stop crashing

Posted: Wed Aug 14, 2019 5:37 am
by martin.bohac
Tracked at https://www.ventismedia.com/mantis/view.php?id=15870, please test it with the latest version 1.3.5.0862.

If you want to get the latest build you need to become a beta tester.
You can do it via "Register for test builds" in About MediaMonkey dialog.

Re: MMA won't stop crashing

Posted: Wed Aug 14, 2019 2:18 pm
by rusty
The new build (862) containing this fix is being posted today. Can you confirm that the fix works for you?

Thanks!

-Rusty

Re: MMA won't stop crashing

Posted: Sat Aug 17, 2019 9:52 pm
by rockvinyl71
Thanks guys. Just registered for beta testing. Will report back.

Re: MMA won't stop crashing

Posted: Fri Aug 30, 2019 5:29 am
by rockvinyl71
Just wanted to say everything is working again. Thanks for the help.

MMW and MMA are indispensable for me. Kudos to all those responsible.

Re: [SOLVED] MMA won't stop crashing

Posted: Fri Aug 30, 2019 6:19 am
by Peke
Hi,
Thank you for confirming that problem is resolved as of 1.3.5.862.