Divice won't connect by wifi/USB

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Ravingoofy
Posts: 20
Joined: Sat May 18, 2019 5:29 am

Divice won't connect by wifi/USB

Post by Ravingoofy »

Been dealing with this issue for weeks and none of the forums have even come close to solving the issue. So here I am.

First 3 months of having the device never had a single problem. I hit sync on the Fiio M11 and it would sync up with my computer just fine. Then it just stopped connecting. Tried to connect through USB it just freezes.

Now if I uninstall MMw and MMA and do a fresh install. It will sync up once. Then it goes back to failing. This is getting rather annoying. If I didn't pay so much for the M11 I'd buy something new, but if I cannot get my music to update I'm going to find a program that does. I'm frustrated and needs help with this. Thank you to anyone who reaches out.
Ravingoofy
Posts: 20
Joined: Sat May 18, 2019 5:29 am

Re: Divice won't connect by wifi/USB

Post by Ravingoofy »

I"m running according to the device Andriod 7 and MMW Version 4.1.26.1896 and MMA Version 1.3.5.0873. (This shows as fully updated which worries me)
Erwin Hanzl
Posts: 628
Joined: Tue Jun 13, 2017 8:47 am
Location: Vienna

Re: Divice won't connect by wifi/USB

Post by Erwin Hanzl »

Current MMA version is 1.3.7.0904
Aktuelle Softwarestände:
MMW 4.1.31.1919 Gold-Standardinstallation auf WIN 10-64Bit Pro Vers. 20H2 | Meine Einstellungen
MMA 1.4.3.0948 Free Beta-Tester auf Huawei Mate 20 Pro 128 GB Android 10 | USB-Kabel-Sync
Ravingoofy
Posts: 20
Joined: Sat May 18, 2019 5:29 am

Re: Divice won't connect by wifi/USB

Post by Ravingoofy »

I was afraid you would say that. I just found out last night. My M11 won't do the next update. My phone has version 1.3.6.0887 and 1.3.5.0873 on my M11. Any ideas on how I can fix this? both systems state they are full upgraded.
Ravingoofy
Posts: 20
Joined: Sat May 18, 2019 5:29 am

Re: Divice won't connect by wifi/USB

Post by Ravingoofy »

Is there a way I can do a manual update?
Erwin Hanzl
Posts: 628
Joined: Tue Jun 13, 2017 8:47 am
Location: Vienna

Re: Divice won't connect by wifi/USB

Post by Erwin Hanzl »

On your phone, go to Play Store - type in the search bar: MediaMonkey for android - press the Mediamonkey app - and search for the entry: Register as a beta tester.

http://www.mediamonkey.com/forum/viewto ... 21&t=89969
Aktuelle Softwarestände:
MMW 4.1.31.1919 Gold-Standardinstallation auf WIN 10-64Bit Pro Vers. 20H2 | Meine Einstellungen
MMA 1.4.3.0948 Free Beta-Tester auf Huawei Mate 20 Pro 128 GB Android 10 | USB-Kabel-Sync
Peke
Posts: 13985
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Divice won't connect by wifi/USB

Post by Peke »

Hi,
FiiO M11 do not support play store version each version needs to be manually updated. Please Open support ticket and I should be able to help you better.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Ravingoofy
Posts: 20
Joined: Sat May 18, 2019 5:29 am

Re: Divice won't connect by wifi/USB

Post by Ravingoofy »

How do I create a ticket through my M11?
Lowlander
Posts: 49043
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Divice won't connect by wifi/USB

Post by Lowlander »

Lowlander (MediaMonkey user since 2003)
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