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Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 1:08 am
by Ravingoofy
Been dealing with this issue for weeks and none of the forums have even come close to solving the issue. So here I am.

First 3 months of having the device never had a single problem. I hit sync on the Fiio M11 and it would sync up with my computer just fine. Then it just stopped connecting. Tried to connect through USB it just freezes.

Now if I uninstall MMw and MMA and do a fresh install. It will sync up once. Then it goes back to failing. This is getting rather annoying. If I didn't pay so much for the M11 I'd buy something new, but if I cannot get my music to update I'm going to find a program that does. I'm frustrated and needs help with this. Thank you to anyone who reaches out.

Re: Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 1:13 am
by Ravingoofy
I"m running according to the device Andriod 7 and MMW Version 4.1.26.1896 and MMA Version 1.3.5.0873. (This shows as fully updated which worries me)

Re: Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 3:23 am
by Erwin Hanzl
Current MMA version is 1.3.7.0904

Re: Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 3:49 pm
by Ravingoofy
I was afraid you would say that. I just found out last night. My M11 won't do the next update. My phone has version 1.3.6.0887 and 1.3.5.0873 on my M11. Any ideas on how I can fix this? both systems state they are full upgraded.

Re: Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 4:05 pm
by Ravingoofy
Is there a way I can do a manual update?

Re: Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 6:08 pm
by Erwin Hanzl
On your phone, go to Play Store - type in the search bar: MediaMonkey for android - press the Mediamonkey app - and search for the entry: Register as a beta tester.

http://www.mediamonkey.com/forum/viewto ... 21&t=89969

Re: Divice won't connect by wifi/USB

Posted: Tue Feb 25, 2020 10:42 pm
by Peke
Hi,
FiiO M11 do not support play store version each version needs to be manually updated. Please Open support ticket and I should be able to help you better.

Re: Divice won't connect by wifi/USB

Posted: Thu Feb 27, 2020 5:52 pm
by Ravingoofy
How do I create a ticket through my M11?

Re: Divice won't connect by wifi/USB

Posted: Thu Feb 27, 2020 9:21 pm
by Lowlander