Not Receiving Password reset email

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Not Receiving Password reset email

Post by naifyboy123` »

I am trying to perform a password reset but not receiving the password. I therefore cannot logon and continue reporting an issue.
I am using this email address and username as an alternative.
Can someone please contact so I can get my original account reset?

Posts: 7588
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Not Receiving Password reset email

Post by rusty »


To rule out the obvious: did you check your spam folder for the password reset email?

If you already checked, can you confirm that both of these password reset links fail? ... stpassword (this link requires your username) ... ndpassword (this link requires your email)


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