Can't create a helpdesk ticket

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dtspinella
Posts: 3
Joined: Tue Jan 03, 2017 9:27 am

Can't create a helpdesk ticket

Post by dtspinella »

I have some usage questions based on reading support pages while trying to fix a sync issue. (Problem is fixed) I was trying to generate a Helpdesk Ticket to get answers but can't find an option on the Helpdesk page to create one. What am I doing wrong? I have created them in the past, but that was a couple of years ago.

Thanks!
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Can't create a helpdesk ticket

Post by Lowlander »

Once you're logged in Support you should see a New Ticket option: https://www.mediamonkey.com/support/
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