repeated crashes while playing

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kazadharri
Posts: 109
Joined: Fri Jul 28, 2006 1:07 am

repeated crashes while playing

Post by kazadharri » Mon Apr 20, 2020 4:21 am

MM5 is continues to crash will playing. It also hangs when trying to send a bug report by mail. I do have the log but where do I report this?
/Jeff

Lowlander
Posts: 47528
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: repeated crashes while playing

Post by Lowlander » Mon Apr 20, 2020 11:45 am

You can offer the log to Support, it probably is here: C:\Users\YourWinUser\AppData\Roaming\EurekaLab s.a.s\EurekaLog\Bug Reports\
Lowlander (MediaMonkey user since 2003)

kazadharri
Posts: 109
Joined: Fri Jul 28, 2006 1:07 am

Re: repeated crashes while playing

Post by kazadharri » Tue Apr 21, 2020 2:05 am

Do I just upload the log file to support?

Peke
Posts: 13263
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: repeated crashes while playing

Post by Peke » Tue Apr 21, 2020 8:48 am

Hi,
yes, open support ticket using link above (same credentials as here) and upload error log. Also point to this topic so that we can par reports and easily track it.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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