Hello,
When I try to open MM it freezes on a white screen and logo box. I am running Windows 11, but the problem was there before the upgrade. I have my music files on a portable drive. Uninstalled and reinstalled twice, no luck.
Thanks
MM5, Windows 11 Freezes on Start Up
Moderator: Gurus
Re: MM5, Windows 11 Freezes on Start Up
Which Build of MediaMonkey 5 are you using?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: MM5, Windows 11 Freezes on Start Up
I'm using the most recent download
Re: MM5, Windows 11 Freezes on Start Up
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: MM5, Windows 11 Freezes on Start Up
5.0.1.2433
Re: MM5, Windows 11 Freezes on Start Up
Please try with the latest test build as this issue may already been fixed.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: MM5, Windows 11 Freezes on Start Up
Tried both of the new versions and same problem, program stops on the logo screen
Re: MM5, Windows 11 Freezes on Start Up
Please capture this in a debug log (step 4b) with the new version and attach the log to a Support Ticket: viewtopic.php?f=30&t=86643
This will help a developer analyze why this happens in your setup.
This will help a developer analyze why this happens in your setup.
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Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)