24 hours? and still going !?!
HELP
Gold lifetime membership and upgraded about 10 days ago, suddenly, after a week I cant use MM5
I run a small hospital radio station and use MM to maintain our files and info.
I have a few files (89k a few weeks ago due to sound samples, government adverts and music)
we are struggling to access our studios due to the virus and now cant sort files as well as I would like.
I have tried reinstalling, installing older MM5
still have 4, but 5 is much smother and faster for some items... please help
your library is being upgrade to the latest version
Moderator: Gurus
-
- Posts: 2
- Joined: Sat Sep 10, 2016 12:38 am
Re: your library is being upgrade to the latest version
Do you still have the MediaMonkey 4 database and/or a backup of the MediaMonkey 5 database?
In that case it shouldn't be a problem to close MediaMonkey (from Task Manager if necessary).
Which build of MediaMonkey 5 are you currently on? Are you experiencing this with build 2405: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d It may be this issue: https://www.mediamonkey.com/support/kno ... -are-lost/ that caused the problem.
In that case it shouldn't be a problem to close MediaMonkey (from Task Manager if necessary).
Which build of MediaMonkey 5 are you currently on? Are you experiencing this with build 2405: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d It may be this issue: https://www.mediamonkey.com/support/kno ... -are-lost/ that caused the problem.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
-
- Posts: 2
- Joined: Sat Sep 10, 2016 12:38 am
Re: your library is being upgrade to the latest version
Many many thanks for your help.
I do not a backup of MM5 database as I stupidly assumed that the install process had made a start point for me (DOH!!!) and also on Windows 10 cannot find the MM4 database I know should be there as I made one before starting MM5 upgrade.
I don't use any form of C-cleaner type item, never trusted one since about '95 when I was invaded by a virus on an old computer.
MM5 versions I have tried are 2404, 2402, 2401, 2337, 2336 and even 2262_debug to no avail, every time I run MM5 it goes straight to the update page.
I am at a loss and guess its back to MM4 until an update comes along
I do not a backup of MM5 database as I stupidly assumed that the install process had made a start point for me (DOH!!!) and also on Windows 10 cannot find the MM4 database I know should be there as I made one before starting MM5 upgrade.
I don't use any form of C-cleaner type item, never trusted one since about '95 when I was invaded by a virus on an old computer.
MM5 versions I have tried are 2404, 2402, 2401, 2337, 2336 and even 2262_debug to no avail, every time I run MM5 it goes straight to the update page.
I am at a loss and guess its back to MM4 until an update comes along
Re: your library is being upgrade to the latest version
Hi,
Can you please try this:
1. Install MM5 as Portable to c:\MM5Temp (Do not start it apron installation)
2. Copy Backup of MM4 MM.DB to c:\MM5Temp\Portable\ and Name it MM5.DB
3. Start c:\MM5Temp\MediaMonkey.exe (Say NO to import MM4 settings and Library)
All should be ok
Can you please try this:
1. Install MM5 as Portable to c:\MM5Temp (Do not start it apron installation)
2. Copy Backup of MM4 MM.DB to c:\MM5Temp\Portable\ and Name it MM5.DB
3. Start c:\MM5Temp\MediaMonkey.exe (Say NO to import MM4 settings and Library)
All should be ok
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: your library is being upgrade to the latest version
Search for mm.db on your PC (include hidden files) in File Explorer to find the MediaMonkey 4 database.
For MediaMonkey 5 the database is mm5.db.
For MediaMonkey 5 the database is mm5.db.
Download MediaMonkey | License
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)