iPhone 5 compatibility [#9740, #9924]

Beta Testing for Windows Products and plugins

Moderator: Gurus

Ludek
Posts: 3046
Joined: Fri Mar 09, 2007 9:00 am

iPhone 5 compatibility [#9740, #9924]

Post by Ludek » Tue Sep 25, 2012 9:16 am

Hi, could anyone owning these new Apple devices test the compatibility with build 4.0.7.1502 ?

- iPhone 5
- iPod Touch 5th Generation
- iPod Nano 7th Generation

Should work with this build, but I don't have the devices to confirm.

murtazaj86
Posts: 1
Joined: Wed Sep 26, 2012 8:49 am

Re: iPhone 5 compatibility

Post by murtazaj86 » Wed Sep 26, 2012 8:51 am

I can confirm that this build works with the iphone 5

rogerr
Posts: 106
Joined: Sat Nov 15, 2003 8:02 pm

Re: iPhone 5 compatibility

Post by rogerr » Wed Sep 26, 2012 9:27 am

I've not tested extensively, but it synced several albums to my iphone5 perfectly (and seemingly faster) than previous versions of MM. I had music on the iphone that was previously synced.

Ludek
Posts: 3046
Joined: Fri Mar 09, 2007 9:00 am

Re: iPhone 5 compatibility

Post by Ludek » Wed Sep 26, 2012 10:41 am


Sixty8whiskey

Re: iPhone 5 compatibility

Post by Sixty8whiskey » Sat Sep 29, 2012 9:08 am

Im using an iPhone 5 with iOS 6 installed. PC running Win7 64. MM 4.0.7.1504. MM recognizes my iPhone and will allow me to sync music to phone. MM shows the sync completed but my phone does not show any new music synced. Disconnected phone and restarted it and them MM shows no new music installed and phone still shows no new music installed :cry:

Lowlander
Posts: 46194
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iPhone 5 compatibility

Post by Lowlander » Sat Sep 29, 2012 11:23 am

In that case create a debug log of the sync (4b and 4d) with the debug version of MediaMonkey 4.0.7.1504 and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
Lowlander (MediaMonkey user since 2003)

Sixty8whiskey

Re: iPhone 5 compatibility

Post by Sixty8whiskey » Sun Sep 30, 2012 9:06 am

Thx...will do!

rusty
Posts: 7217
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: iPhone 5 compatibility

Post by rusty » Mon Oct 15, 2012 10:23 pm

If anyone is experiencing this issue in which MM 4.0.7.1506 appears to sync to an iPhone 5, but the tracks can't be played on the iPhone 5, please share a debug log with us. We've been unable to replicate the issue, and would appreciate any help with this.

Thanks.

-Rusty

UrbanDozer

Re: iPhone 5 compatibility

Post by UrbanDozer » Wed Oct 17, 2012 11:00 am

I have been unable to use my Ipod Nano 7th generation with MediaMonkey thus far. The music copies to the device, and will play from the device within MM. However, once the device is disconnected, none of the music shows up on the device and I am unable to play anything. It shows there is no music on it. Also, within MM, once I have copied a substantial amount of music onto the device, the space allocation bar on the bottom of MM doesn't show that anything has been added, though the memory available on the device will change correctly when you look at device properties.

UrbanDozer

Re: iPhone 5 compatibility

Post by UrbanDozer » Wed Oct 17, 2012 11:02 am

UrbanDozer wrote:I have been unable to use my Ipod Nano 7th generation with MediaMonkey thus far. The music copies to the device, and will play from the device within MM. However, once the device is disconnected, none of the music shows up on the device and I am unable to play anything. It shows there is no music on it. Also, within MM, once I have copied a substantial amount of music onto the device, the space allocation bar on the bottom of MM doesn't show that anything has been added, though the memory available on the device will change correctly when you look at device properties.
I am running MM version 4.0.7.1506

Lowlander
Posts: 46194
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iPhone 5 compatibility

Post by Lowlander » Wed Oct 17, 2012 11:07 am

Can you create a debug log (step 4b) with the debug version of MediaMonkey 4.0.7.1506 and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
Lowlander (MediaMonkey user since 2003)

HeWeMel

Re: iPhone 5 compatibility

Post by HeWeMel » Sun Oct 28, 2012 2:36 pm

Sync does not work for me: MM reports, that there is not enough memory on the device. I confirm. Sync starts. Sync ends. MM reports error for all files to transfer. No files appear on device.

My Configuration: Windows XP Prof + SP 3, iPhone 5, iTunes 10.7.0.21, MM 5.0.7.1506 debug

Lowlander
Posts: 46194
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: iPhone 5 compatibility

Post by Lowlander » Sun Oct 28, 2012 2:46 pm

HeWeMel wrote:Sync does not work for me
Lowlander wrote:Can you create a debug log (step 4b) with the debug version of MediaMonkey 4.0.7.1506 and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
Also do you actually have free space on the device, are you syncing less than free space and did you enable the removal of files not on the sync list in the Device Profile?
Lowlander (MediaMonkey user since 2003)

rusty
Posts: 7217
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: iPhone 5 compatibility

Post by rusty » Mon Nov 05, 2012 1:49 pm

Hi,

fyi, this (error on sync for some iOS6 devices) should be completely fixed in build 1508--to be posted shortly.

-Rusty

Ludek
Posts: 3046
Joined: Fri Mar 09, 2007 9:00 am

Re: iPhone 5 compatibility

Post by Ludek » Wed Nov 07, 2012 6:37 am

HeWeMel wrote:Sync does not work for me: MM reports, that there is not enough memory on the device. I confirm. Sync starts. Sync ends. MM reports error for all files to transfer. No files appear on device.

My Configuration: Windows XP Prof + SP 3, iPhone 5, iTunes 10.7.0.21, MM 5.0.7.1506 debug
The issue will be fixed as http://www.ventismedia.com/mantis/view.php?id=9902 in 4.0.7.1509

Post Reply