Can't save new iphone5 settings

Beta Testing for Windows Products and plugins

Moderator: Gurus

natakk
Posts: 85
Joined: Wed Jan 16, 2013 9:20 am
Location: Switzerland
Contact:

Can't save new iphone5 settings

Post by natakk »

i've much trouble with store new device sync setting for my new iphone5.

even if i try to save new auto sync entries or i try to save new auto conversion settings
my MM hungs a while then i get an info that an error occure and the settings are gone.
nothing stored.

i've a debug log. i'm not sure but it looks like a loop.
where can i upload the file? the last time i used the support tool but they told me only
to use the tool for stable versions not beta versions.
Lowlander
Posts: 48095
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: Can't save new iphone5 settings

Post by Lowlander »

You can attach it to a support ticket: http://www.mediamonkey.com/support/inde ... &_a=submit
Lowlander (MediaMonkey user since 2003)
Ludek
Posts: 3450
Joined: Fri Mar 09, 2007 9:00 am
Contact:

Re: Can't save new iphone5 settings

Post by Ludek »

How it crashed? Was an automatic report sent? item 4a here: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
Or did you generate standard log - item 4b ?

Attach it to eSupport ticket (and write the ticket ID here) or attach the log directly here.
natakk
Posts: 85
Joined: Wed Jan 16, 2013 9:20 am
Location: Switzerland
Contact:

Re: Can't save new iphone5 settings

Post by natakk »

Ticket ID: KBJ-944409

MM doesn't crash. MM is very busy over minutes and when i go back to the iphone settings they are not saved and the old ones appear. :(

when i start the debug tool and then click on the iphone node in MM the debug tool counts line by line and is up by 1000 lines in a few seconds.
in other nodes there are one line logged per second or so.

i also noticed that i have no problem when i only select a few album or playlist. but i need to sync about 200 albums out of 500 or so.
maybe the config is to big?
Ludek
Posts: 3450
Joined: Fri Mar 09, 2007 9:00 am
Contact:

Re: Can't save new iphone5 settings

Post by Ludek »

Thank you for the log, I know where the problem lies based on the log, will be fixed in the next build as http://www.ventismedia.com/mantis/view.php?id=11098
natakk
Posts: 85
Joined: Wed Jan 16, 2013 9:20 am
Location: Switzerland
Contact:

Re: Can't save new iphone5 settings

Post by natakk »

new auto convert settings now working. thank you! :D
adding new music to sync doesn't work. :(
i uploaded a new log to the same ticket.
Post Reply