Mediamonkey does not start because of SQL error

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Remy.Beentjes

Mediamonkey does not start because of SQL error

Post by Remy.Beentjes » Fri Dec 14, 2018 10:40 am

I installed MediaMonkey version _4.1.23.1881

When I start MediaMonkey on my laptop (with Windows 7 Premium Home Edition) I get a notification on my screen which says 'There was a problem with searching the database : Error executing SQL statement "INSERT INTO Genres (IDGenre, GenreName) VALUES (126, 'Goa')": constraint failed (19,19).

I uninstalled Mediamonkey, using the uninstall program in the configuration screen. Later I installed Mediamonkey again. Still have the same problem.

I bought MediaMonkey Gold today so it is a pity that it does not work. Before I bought the gold edition, I used to use a free version.

I read in several forums that I have to delete the MM.db database. I cannot find that item on my hard disc. Please help, because until yesterday I was satisfied with MediaMonkey.

Thank you in advance.

Remy

Peke
Posts: 12370
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
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Re: Mediamonkey does not start because of SQL error

Post by Peke » Wed Dec 19, 2018 9:17 pm

Here are the default locations of main mediamonkey settings and library for Windows 10 / 8.1 / 8 / 7 / Vista:
C:\Users\<USERNAME>\AppData\Roaming\MediaMonkey\MM.DB
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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jeffwnc1

Re: Mediamonkey does not start because of SQL error

Post by jeffwnc1 » Tue Aug 13, 2019 7:05 am

So I deleted the database and the problem continues.

Peke
Posts: 12370
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: Mediamonkey does not start because of SQL error

Post by Peke » Wed Aug 14, 2019 7:20 pm

Hi,
Can you please open support Ticket and supply us with compressed MM.DB
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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