1378 Android Phone Synchronization Failure [#7976]

[zealofsoul]

My Android phone device synchronized perfectly before I upgraded to MM4.

Now synchronization partially works. Partially I mean as the program recognizes the device, so reading the files all work. However whenever I hit Right Click - Send To - Synchronize, a small bar on the bottom shows it is working, but then an error message pops out.

Error

There was a problem synchronizing the following item(s):

Problem while copying file K:\Music\Neon Trees\ 6 Girls and Boys In School.mp3 to 06 Girls and Boys In School.mp3

I thought it was weird that the path for the destination is wrong. So I thought it was the Destination Option in the device profile.

However regardless of whatever setting I pick on the "Sync Music Files To:" section, it never works.

Funny thing is if I do Send To - Copy To - K:\Music, then it copies the file!!!



Also I use my ipad2 and ipod nano to sync files on MM, and those two perfectly work.

Any help on solving this problem??

[jiri]

Could you please e-mail me a debug log? Btw, what exact device do you have? Also, I suppose that if you look into Options\Portable devices, then you'll see that the device is handled by d_WMDM.dll plug-in, right?

Thanks,
Jiri

[bilzebub]

Hi My problem is identical, but my version is 1389 -- below is an image of an error i can't get past

[jiri]

Please do what I asked for in the previous post.

Thanks,
Jiri

[Psyker7]

I was able to reproduce this with my android phone.

Log is here: http://pastebin.com/rmCihajX

Running MM as administrator allowed the sync to work however.

[bilzebub]

Running as Admin made MM "think" it was working, but after the sync, nothing was on the phone. I've tried this with two different Android phones (both Google Nexus S running 2.3.4).

Haven't had time to figure out the Bug report process, may try later today or tomorrow

[Psyker7]

You are correct, it seems to even write to a file somewhere making it think that it had transferred them all to the root directory. I'll get a log of that too tomorrow.

[jiri]

Could you please e-mail me screenshots of all the configuration pages of your device? Alternatively, mailing your MM.DB database file would probably be even better.

Thanks,
Jiri

[bilzebub]

My MM.DB file is over 200 megs -- hard to email that! But I'll send along the screen shots

[Lowlander]

Zip the database and use a service like http://www.megaupload.com/ and send the link to the file to Jiri

[bilzebub]

Thanks, did all that and sent it to Jiri!

When running as Admin it "syncs" my music to my C:\Program Files\Mediamonkey

This rapidly drained my already tiny free space on C:

[rusty]

Should be fixed in build 1393 (to be posted this evening). Let us know.

-Rusty

[Psyker7]

1393 does appear to fix this for me
Awesome

[bilzebub]

Works for me too! You guys are great!