Crash

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eric.stephani
Posts: 36
Joined: Thu Jun 09, 2011 9:40 pm

Crash

Post by eric.stephani » Sun Feb 19, 2012 11:10 am

I have a gold lifetime license. Media monkey just crashed while I was trying to change artwork on a movie. Killed the process. Now whenever I start it it says my license is expired.

4.0.2.1462

Lowlander
Posts: 47527
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash

Post by Lowlander » Sun Feb 19, 2012 12:58 pm

Did you install monkey tunes?
Lowlander (MediaMonkey user since 2003)

eric.stephani
Posts: 36
Joined: Thu Jun 09, 2011 9:40 pm

Re: Crash

Post by eric.stephani » Sun Feb 19, 2012 7:42 pm

Yes, it had it installed. Looks like its not showing up anymore. Why would that cause the problem? What should I do to fix?

eric.stephani
Posts: 36
Joined: Thu Jun 09, 2011 9:40 pm

Re: Crash

Post by eric.stephani » Sun Feb 19, 2012 8:13 pm

So yeah, I feel like an idiot. Uninstalled monkeytunes. All is well.

Lowlander
Posts: 47527
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash

Post by Lowlander » Tue Feb 21, 2012 12:42 pm

Many install the trial version of MonkeyTunes which will start telling user it expired after the Trial period. This often leads to confusion and users think MediaMonkey has expired. Uninstalling MonkeyTunes or getting the paid version will fix the issue.
Lowlander (MediaMonkey user since 2003)

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