Sync problem - MM, iPhone 6, iOS 8.1.3

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Sync problem - MM, iPhone 6, iOS 8.1.3

Post by jonp »

Windows 8.1
iPhone 6
iOS 8.1.3
Ticket ID #OAD-361-61714

I am experience sync problems with the above configuration. When browsing music via the default iPhone Music application, the information displayed is not always correct. I have logged a ticket with screenshots. Screenshot 1 shows an album with 63 songs in the summary at the top but only shows 1 song playable. If I close the Music application and restart it, all the correct songs are listed and playable - see Screenshot 2.

This sync issue occurs when viewing by album or artist.