MM doesn't acknowledge MicroSD card immediately

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

Moderator: Gurus

Dan33185
Posts: 222
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

MM doesn't acknowledge MicroSD card immediately

Post by Dan33185 »

This has been a problem for a while, but it's just really gotten annoying lately. If MM is already open and I insert a Micro SD card, MM refuses to show it in the drop down menu. If I close MM and open it again, the Micro SD card shows up just fine. Not sure if this is expected behavior or not, just seems very odd.
Lowlander
Posts: 48375
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Lowlander »

Which version of MediaMonkey and does Windows have a delay in recognizing it in Explorer?
Lowlander (MediaMonkey user since 2003)
Dan33185
Posts: 222
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Dan33185 »

MM 4.1.12.1787. It shows up in explorer within seconds of inserting the card, I could have MM open for hours and it won't see it. Once I close and re-open MM though, it sees it fine.
Lowlander
Posts: 48375
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Lowlander »

Capture it in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... f=12&t=341
Lowlander (MediaMonkey user since 2003)
Dan33185
Posts: 222
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Dan33185 »

I sent a debug log to support, just wanted to make sure it was received.
Dan33185
Posts: 222
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Dan33185 »

Well, now it won't recognize my MicroSD card at all, no matter how many times I unplug it, restart MM, etc. Using most recent beta.
Lowlander
Posts: 48375
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Lowlander »

Did you open a support ticket and attach a log? If so you should've heard back.
Lowlander (MediaMonkey user since 2003)
Peke
Posts: 13703
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Peke »

Please update to 4.1.13 as there is number of fixes regarding SD card detection. Also check profiles for disabled ones.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum
Dan33185
Posts: 222
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Dan33185 »

Lowlander wrote:Did you open a support ticket and attach a log? If so you should've heard back.
I did at the time of the original post, not for the most recent one. I went through and deleted all profiles that I could and reinstalled and that worked. I'm still having the problem of having to close MMW and reopen it to acknowledge that it's there though.
Dan33185
Posts: 222
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Dan33185 »

Ok, now I'm back to it not being recognized at all. I'm going to attach the debug log here as well as send it to help desk to avoid it getting overlooked

http://pastebin.com/VfVM3Mnp
Ticket ID #QQU-824-67392
Last edited by Peke on Mon Jul 04, 2016 3:37 pm, edited 1 time in total.
Reason: Removed personal data
Peke
Posts: 13703
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: MM doesn't acknowledge MicroSD card immediately

Post by Peke »

Log File do not show any abnormality.

Can you make screenshot of MMW and of Windows Explorer where it is clearly seen that Card is not recognized in MMW and is seen in Explorer.
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
How to add SCREENSHOTS to forum
Post Reply