2 different track counts in 2 different apps

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Dan33185
Posts: 233
Joined: Sun Nov 08, 2009 4:36 pm

2 different track counts in 2 different apps

Post by Dan33185 »

Syncing playlists gives me 2 different playlist counts in 2 different apps. Pictures below. The MMA track count is incorrect (5599), the Shuttle track count (8700) is the correct one:

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Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: 2 different track counts in 2 different apps

Post by Lowlander »

Have you A rescanned in MMA and B made sure it's actually 8700 files on your device?
Dan33185
Posts: 233
Joined: Sun Nov 08, 2009 4:36 pm

Re: 2 different track counts in 2 different apps

Post by Dan33185 »

Lowlander wrote:Have you A rescanned in MMA and B made sure it's actually 8700 files on your device?
I've rescanned a few times. There's definitely 8700 files on the device

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Lowlander
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Re: 2 different track counts in 2 different apps

Post by Lowlander »

Do you maybe have other Types like Audiobooks, Classical Music, Podcasts, etc. in this folder as they would be separated in MMA in their respective areas?
Dan33185
Posts: 233
Joined: Sun Nov 08, 2009 4:36 pm

Re: 2 different track counts in 2 different apps

Post by Dan33185 »

Anything in my MM library is changed to a "music" file, regardless of whether it's classical or anything else. I don't use the podcast feature either.
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: 2 different track counts in 2 different apps

Post by Lowlander »

Then send a debug log (from About screen) right after scanning finishes and open a Support Ticket with the logID. The developers can then analyze what is causing this.
Peke
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Re: 2 different track counts in 2 different apps

Post by Peke »

Hi,
If you browse TRACKS what is the count Number? Also Are you sure that all folders from SD Card are included in MMA Library?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Dan33185
Posts: 233
Joined: Sun Nov 08, 2009 4:36 pm

Re: 2 different track counts in 2 different apps

Post by Dan33185 »

Lowlander wrote:Then send a debug log (from About screen) right after scanning finishes and open a Support Ticket with the logID. The developers can then analyze what is causing this.
Done. ID #:

AA8GM6TQGE
Peke wrote:Hi,
If you browse TRACKS what is the count Number? Also Are you sure that all folders from SD Card are included in MMA Library?
playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose.
Peke
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Re: 2 different track counts in 2 different apps

Post by Peke »

Dan33185 wrote:playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose.
Then MMA detects all the tracks just your playlists are not updated. You should see check what folder contains count difference eg. Use FOLDERS Icon
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
Dan33185
Posts: 233
Joined: Sun Nov 08, 2009 4:36 pm

Re: 2 different track counts in 2 different apps

Post by Dan33185 »

Peke wrote:
Dan33185 wrote:playing a song in TRACKS view shows it playing 1/8700. I have one folder called "music" on my sd card that I sync all my music to, and it's included in the library folders that I chose.
Then MMA detects all the tracks just your playlists are not updated. You should see check what folder contains count difference eg. Use FOLDERS Icon
I'm not sure what you mean there, how do I do that?
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
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Re: 2 different track counts in 2 different apps

Post by Peke »

Hi,
Sorry for delays, somehow I missed your reply. Thank you for reminder.

It is very possible that folders contain other files not just media like album arts?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
Dan33185
Posts: 233
Joined: Sun Nov 08, 2009 4:36 pm

Re: 2 different track counts in 2 different apps

Post by Dan33185 »

Peke wrote:Hi,
Sorry for delays, somehow I missed your reply. Thank you for reminder.

It is very possible that folders contain other files not just media like album arts?
It's possible, as I have found some folders on my PC that have only artwork, but wouldn't the track count still be the same no matter what app I was using?
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