Maintaining smaller mobile library
Moderator: Gurus
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- Posts: 26
- Joined: Wed Aug 28, 2019 9:02 am
Re: Maintaining smaller mobile library
I tried submitting a ticket and it told me my log and pass were wrong. I assumed I had to make a separate account for support and when I click register it takes me to the top of the main forums page logged in with my current and working log/pass.
Re: Maintaining smaller mobile library
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
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- Posts: 26
- Joined: Wed Aug 28, 2019 9:02 am
Re: Maintaining smaller mobile library
I've submitted a ticket.
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- Posts: 26
- Joined: Wed Aug 28, 2019 9:02 am
Re: Maintaining smaller mobile library
How long does a ticket typically take to get a reply? I marked it as "medium" priority, maybe that's an issue?
Re: Maintaining smaller mobile library
Hi,
MMA Tickets takes bit longer to reply. Can you please let us know Ticket ID?
MMA Tickets takes bit longer to reply. Can you please let us know Ticket ID?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
-
- Posts: 26
- Joined: Wed Aug 28, 2019 9:02 am
Re: Maintaining smaller mobile library
PKK-507-94398
Thanks.
Thanks.
Re: Maintaining smaller mobile library
Hi,
As replied in Ticket.
Only way to ensure that tracks are not resynced is to exclude them from sync.
Common problem is that users sync Music and Then expect MMW not to sync all the music.
Better approach would be sync Only playlists that have filters in them.
We are planning to introduce White/Black lists per device profile, so that user can exclude and force syncing of some tracks.
Would that satisfy your needs?
Regarding Deletion I can't replicate non deleting tracks eg. as soon as I delete track from device they are also deleted from playlists in MMA.
As replied in Ticket.
Only way to ensure that tracks are not resynced is to exclude them from sync.
Common problem is that users sync Music and Then expect MMW not to sync all the music.
Better approach would be sync Only playlists that have filters in them.
We are planning to introduce White/Black lists per device profile, so that user can exclude and force syncing of some tracks.
Would that satisfy your needs?
Regarding Deletion I can't replicate non deleting tracks eg. as soon as I delete track from device they are also deleted from playlists in MMA.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts