Converted from MMW 4 to 5 - Playback failed

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kmanzonie
Posts: 8
Joined: Mon Mar 24, 2014 10:17 pm

Converted from MMW 4 to 5 - Playback failed

Post by kmanzonie »

Having issues with newly installed MMW5. Upgrade from MMW4

Files all appear but receiving error message when attempting to play mp3:

Playback failed ... .mp3 cannot be decoded

MMW 5.0.0. 2388
Ludek
Posts: 4212
Joined: Fri Mar 09, 2007 9:00 am

Re: Converted from MMW 4 to 5 - Playback failed

Post by Ludek »

Interesting, could you please generate debug log (item 4b here: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 ) so that we can see what is going on your end?

EDIT: One more question: Did you install MM5 to the same folder where MM4 was or to a different folder?
If you instelled it to the same folder, can you try installing into separate (new folder) whether it resolves the issue ?
parantez34

Re: Converted from MMW 4 to 5 - Playback failed

Post by parantez34 »

says play failed
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