MediaMonkey_5.0.3.2601_Debug.exe Just Crashed

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Dryst
Posts: 189
Joined: Sun Dec 19, 2021 7:27 am

MediaMonkey_5.0.3.2601_Debug.exe Just Crashed

Post by Dryst »

This just happened moments ago. I was not expecint a crash, so I did not have the log viewer open or even running. This just popped up that I did click the send logs button:

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Does the sent logs have sufficient info to investigate and resolve this? It looks like an exception happened during a freemem call. My workstation has plenty of memory available-- 128GB of ECC RAM with plenty available for MMW5 to use.
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MediaMonkey_5.0.3.2601_Debug.exe Just Crashed

Post by Lowlander »

Please capture crashes in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this happens in your setup.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MediaMonkey_5.0.3.2601_Debug.exe Just Crashed

Post by Peke »

Hi,
I am unable to replicate, But it looks liek OpenSSL issue. Note we have upgraded OpenSSL to latest version as of 2603
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Ludek
Posts: 4945
Joined: Fri Mar 09, 2007 9:00 am

Re: MediaMonkey_5.0.3.2601_Debug.exe Just Crashed

Post by Ludek »

Thanks for reporting, the crash log 6A370000 is here, so no longer a need to enter a ticket.
We are analyzing it.
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