MM taking forver to load, title screen stuck

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MaloneRainja
Posts: 8
Joined: Sat Apr 28, 2018 11:32 am

MM taking forver to load, title screen stuck

Post by MaloneRainja »

Been having this problem for upwards of 8 or 9 months. MM often takes 20+ minutes to load and while loading the title page is stuck on screen preventing me from doing anything else. I've read this has something to do with Windows Security/Firewall, but I've turned off real time protection and it doesn't seem to work. I have Malware bytes running, could that be the issue?

Today I gave up after about 15 min and just shut down MM while loading. Or at least I thought I did. Then a couple minutes later it magically opened at the same time Malware bytes popped on screen which is making me wonder if these issues are connected to it.

This is super frustrating and I'll confess I'm thinking about switching from MM after a decade or more of being a loyal user. I currently have the Gold edition, but it's been nothing but issues the past few years and updates. Loading songs onto my iPhone is often an adventure now too. And overall just not a big fan of the last major interface update. Simple tasks seem needlessly complicated now.
Lowlander
Posts: 53113
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM taking forver to load, title screen stuck

Post by Lowlander »

Which Build (Help > About) are you using?
MaloneRainja
Posts: 8
Joined: Sat Apr 28, 2018 11:32 am

Re: MM taking forver to load, title screen stuck

Post by MaloneRainja »

Says 5.0.2.2532

Edit: Just updated to whatever the most recent one is, but it got stuck on the screen again so I just shut it down.
Lowlander
Posts: 53113
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM taking forver to load, title screen stuck

Post by Lowlander »

When this happens are multiple MediaMonkey.exe's running in Task Manager? Also which version of Windows do you use?
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