some mp4 videos won't sync

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railfan-eric
Posts: 71
Joined: Sun Dec 19, 2021 1:31 am

some mp4 videos won't sync

Post by railfan-eric »

I get error messages on music videos in mp4 format that won't sync to my phone. I can't figure out why it won't sync. i'm not sure what isn't compatible. they have played when i manually copied to my tablet and phone before. But i wanted to sync music video playlists from Media Monkey. here's the MediaInfo data:

Code: Select all

General
Complete name                            : C:\Users\Eric\Videos\Music Videos\Country\Shania Twain Live In Chicago 12 - No One Needs To Know.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/iso2/avc1/mp41)
File size                                : 98.8 MiB
Duration                                 : 3 min 16 s
Overall bit rate                         : 4 206 kb/s
Season                                   : 0
Part                                     : 0
ContentType                              : Movie
Encoded date                             : UTC 2021-05-13 06:31:08
Tagged date                              : UTC 2021-05-13 06:31:08
Writing application                      : Lavf58.12.100

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 1 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 1 frame
Format settings, GOP                     : M=1, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 3 min 16 s
Bit rate                                 : 4 003 kb/s
Width                                    : 720 pixels
Height                                   : 540 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.343
Stream size                              : 94.0 MiB (95%)
Language                                 : English
Encoded date                             : UTC 2021-05-13 06:31:08
Tagged date                              : UTC 2021-05-13 06:31:08
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 3 min 16 s
Bit rate mode                            : Constant
Bit rate                                 : 196 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 4.60 MiB (5%)
Language                                 : English
Default                                  : Yes
Alternate group                          : 1
Encoded date                             : UTC 2021-05-13 06:31:08
Tagged date                              : UTC 2021-05-13 06:31:08
MiPi
Posts: 867
Joined: Tue Aug 18, 2009 2:56 pm
Location: Czech Republic
Contact:

Re: some mp4 videos won't sync

Post by MiPi »

Which Build (Help > About) and phone device are you using?
railfan-eric
Posts: 71
Joined: Sun Dec 19, 2021 1:31 am

Re: some mp4 videos won't sync

Post by railfan-eric »

MiPi wrote: Wed Aug 03, 2022 7:05 am Which Build (Help > About) and phone device are you using?
A Galaxy S 21+
using build 5.0.3.2627.
Ludek
Posts: 4945
Joined: Fri Mar 09, 2007 9:00 am

Re: some mp4 videos won't sync

Post by Ludek »

So what is the error message when you right-click the file > Send to > S21 ?

Does this happen also with auto-conversion disabled: https://www.mediamonkey.com/wiki/WebHel ... Conversion ?
i.e. when you uncheck all checkboxes in Sync Profile > Auto-conversion and click [Apply] ?
railfan-eric
Posts: 71
Joined: Sun Dec 19, 2021 1:31 am

Re: some mp4 videos won't sync

Post by railfan-eric »

Ludek wrote: Fri Aug 05, 2022 5:39 am So what is the error message when you right-click the file > Send to > S21 ?

Does this happen also with auto-conversion disabled: https://www.mediamonkey.com/wiki/WebHel ... Conversion ?
i.e. when you uncheck all checkboxes in Sync Profile > Auto-conversion and click [Apply] ?
Haven't tried it yet but everything is set to not convert anything. my phone is good enough to play common files, I would think.
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