MM still running in task manager Windows 11 after closed [#19260]

Get answers about the current version of MediaMonkey 5

Moderator: Gurus

gumballpro
Posts: 3
Joined: Fri Jul 15, 2022 12:42 pm

MM still running in task manager Windows 11 after closed [#19260]

Post by gumballpro »

Hi, after closing Media Monkey, using latest version on Windows 11, program still running in task manager. If I try and open program again, nothing happens. When I go to task manager, I can see an instance of MM for each time I tried to open the program running in the processes window. I don't see a start up option in settings, and also noticed a grayed out Media Monkey icon in the system tray. Not sure what that is supposed to do, or why it is there.

I have uninstalled and reinstalled program. Same results. A restart terminates all instances. But wanted to see if there is a fix.

Thanks!
Last edited by Lowlander on Sun Jul 24, 2022 2:33 pm, edited 1 time in total.
Lowlander
Posts: 53113
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM still running in task manager Windows 11 after closed

Post by Lowlander »

Which Build (Help > About) of MediaMonkey are you using?

Note that MediaMonkey 4 has not been tested at all with Windows 11.
gumballpro
Posts: 3
Joined: Fri Jul 15, 2022 12:42 pm

Re: MM still running in task manager Windows 11 after closed

Post by gumballpro »

5.0.3.2627

Might need to address this. I can’t be the only one with this issue. 11 is out there now.

Maybe it has to do with the helper application? Seems like when I kill that, I do t have any issues.

You didn’t even mention anything about the grayed out Media Monkey icon in the system tray. What is that supposed to do?

Adam
Lowlander
Posts: 53113
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM still running in task manager Windows 11 after closed

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643
feline1
Posts: 58
Joined: Fri Dec 11, 2015 5:36 am

Re: MM still running in task manager Windows 11 after closed

Post by feline1 »

I have been getting this same problem a LOT.
boober
Posts: 56
Joined: Sat Mar 11, 2017 4:44 pm

Re: MM still running in task manager Windows 11 after closed

Post by boober »

This just started happening to me, also. However, I'm on Windows 10 MMW5 build 5.0.3.2627.
Ludek
Posts: 4652
Joined: Fri Mar 09, 2007 9:00 am

Re: MM still running in task manager Windows 11 after closed

Post by Ludek »

Hi, sounds like https://www.ventismedia.com/mantis/view.php?id=19260 that has been already fixed for 2658, but the new build hasn't been posted yet.

Please subscribe this thread: https://www.mediamonkey.com/forum/viewt ... 86639&sd=d to get notified once the new build is ready and re-test whether the issue is resolved for you.

Thanks!
gumballpro
Posts: 3
Joined: Fri Jul 15, 2022 12:42 pm

Re: MM still running in task manager Windows 11 after closed [#19260]

Post by gumballpro »

Glad I didn’t waste time debugging it then.

Release the new release!
Post Reply