Switching to Korean failed.

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hyaline
Posts: 10
Joined: Fri Dec 09, 2022 2:24 am

Switching to Korean failed.

Post by hyaline »

If I choose the Korean in option panel, (then after I confirm to install language pack)
This error message is appeared.

"Korean language did not installed. Cannot create file "C:\ProgramData\MediaMonkey5\Locale\ko\info.json". Access is denied"

After this, if I close the Mediamokey and run again, there is no Korean option in language select combo box.
(So I can not select the Korean again in option.)

If I install the MediaMonkey with Korean, I can use MediaMonkey with Korean. But After that, If i need to switch language to the others, then if I want to return to Korean, because of above, I can not.

Korean translation of the MediaMonkey is not so good, So I need to switch its language to english sometimes. When it is needed, my option is only uninstall and re-install.

After my purchase, difficult time is continuing.
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Switching to Korean failed.

Post by Lowlander »

Which Build (Help > About) are you using? I was not able to reproduce this.
hyaline
Posts: 10
Joined: Fri Dec 09, 2022 2:24 am

Re: Switching to Korean failed.

Post by hyaline »

It is 5.0.4.2690
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Switching to Korean failed.

Post by Lowlander »

Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this fails on your setup.
hyaline
Posts: 10
Joined: Fri Dec 09, 2022 2:24 am

Re: Switching to Korean failed.

Post by hyaline »

I uploaded. Ticket 5181
hyaline
Posts: 10
Joined: Fri Dec 09, 2022 2:24 am

Re: Switching to Korean failed.

Post by hyaline »

Added for whom searching similar problem : Running MM5 as administrator solved this problem.
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