Crash after 15mins playback

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mknabster
Posts: 7
Joined: Thu Sep 28, 2023 11:52 am

Crash after 15mins playback

Post by mknabster »

Hi there! I'm a new user of Media Monkey 5, came from iTunes. I run Media Monkey 5 as a service on my local file server which has a sizeable library, then share that throughout the house to other computers. I have noticed that within about 15 minutes of playback on computers accessing the server's library, the Miniplayer will go white and crash. I have to kill the process in Task Manager in order to launch and get it to play again.

I have tested the Miniplayer with a local library on one of my computers and it doesn't seem to crash at all. I was able to play over an hour's worthy of music with local stuff, but server based media causes a crash. What could be the issue here? Let me know fi you need anything form me to help determine the cause. Thanks!
Lowlander
Posts: 56363
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash after 15mins playback

Post by Lowlander »

Which Build (Help > About) of MediaMonkey is crashing and is running in MiniPlayer mode necessary to get the crash?
mknabster
Posts: 7
Joined: Thu Sep 28, 2023 11:52 am

Re: Crash after 15mins playback

Post by mknabster »

Sure, the build is v5.0.4.2692. I did try playing it once without the miniplayer, it did last longer than 15mins, maybe 20 or so before it crashed with the regular window.
Lowlander
Posts: 56363
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash after 15mins playback

Post by Lowlander »

Please try the latest MediaMonkey 5.1 beta as it may already solve the issue for you.
mknabster
Posts: 7
Joined: Thu Sep 28, 2023 11:52 am

Re: Crash after 15mins playback

Post by mknabster »

Will do and I'll keep you posted!
mknabster
Posts: 7
Joined: Thu Sep 28, 2023 11:52 am

Re: Crash after 15mins playback

Post by mknabster »

After I did some testing, this 5.1 Beta also has some crashing issues, though not of the same nature are my first post.

This time around, it crashed when i was skipping songs using the miniplayer. I'm going to try to use it in the normal view now to see if it behaves the same.
Lowlander
Posts: 56363
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Crash after 15mins playback

Post by Lowlander »

Please capture these crashes in a debug log (step 4b) with the latest beta debug build and attach the log to a Support Ticket: viewtopic.php?t=86643

This will help a developer analyze why this happens on your setup.
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