[MM 3020] Access violation [#20982]

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rusty
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Re: [MM 3020] Access violation [#20982]

Post by rusty »

So to make sure I understand, this occurs when MMW build 3021 is running and there's no UI interaction?
Assuming no UI interaction, is it playing OR just running in the background not doing anything?
If it occurs when running in the background, is the crash after the machine resumes from sleeping?

Lastly, are you running the regular build or debug build?

Thanks!

-Rusty
lindholm
Posts: 173
Joined: Fri Oct 27, 2006 2:28 am

Re: [3020] Access violation

Post by lindholm »

MM is running in the background playing music, minimized.

My machine does not sleep.

It's the debug build.
Peke
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Re: [3020] Access violation

Post by Peke »

Hi,
Can you try with Non Debug Build, I am curious if there is some memory leaks in debug engine or mem is not released by OS when dbg msg is received?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
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Re: [3020] Access violation

Post by lindholm »

Tried it with 3027 (debug), lasted two hours

ID=66F60000

Will try non-debug
Peke
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Re: [3020] Access violation

Post by Peke »

Hi,
Ok, I tried last night and left MM running/playing in background. All was ok in the morning.

Although I can't replicate, we're tracking this at https://www.ventismedia.com/mantis/view.php?id=20982
Best regards,
Peke
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Admin of Free MediaMonkey addon Site HappyMonkeying
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Peke
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Re: [MM 3020] Access violation [#20982]

Post by Peke »

Hi,
lindholm wrote: Sat Jun 01, 2024 9:49 pm Will try non-debug
Have you had a chance to try it out? Does it still experience the problem?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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rusty
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Re: [MM 3020] Access violation [#20982]

Post by rusty »

This should be fixed in build 3029. Can you confirm?

Thanks!

-Rusty
lindholm
Posts: 173
Joined: Fri Oct 27, 2006 2:28 am

Re: [MM 3020] Access violation [#20982]

Post by lindholm »

3029 (debug) ran for four days with no problems.

Just upgraded to 3030 so had to start the timer over again
Peke
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Re: [MM 3020] Access violation [#20982]

Post by Peke »

Hi,
Have you had a chance to try out non-debug build? And does it still experience the problem?

What Antivirus app you use? I wonder if Antivirus app do not recognize newest MM app and interfere with normal work.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
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Re: [MM 3020] Access violation [#20982]

Post by lindholm »

Sorry, I should have said 3029 was the non-debug version

Defender
Peke
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Re: [MM 3020] Access violation [#20982]

Post by Peke »

Hi,
Can you try this on 3031 Debug version? There was number of optimization in that version.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
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Re: [MM 3020] Access violation [#20982]

Post by lindholm »

Looking much better.

3031(debug) has been running for 5+ days now with no issues
Peke
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Re: [MM 3020] Access violation [#20982]

Post by Peke »

Hi,
I am so glad to hear that. Thank you for reporting, patience and help to get to bottom of it.

Happy Monkeying!
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindholm
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Re: [MM 3020] Access violation [#20982]

Post by lindholm »

Alas the dream is over. Happened again after some ten hours with 3033

ID=66F60000
Peke
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Re: [MM 3020] Access violation [#20982]

Post by Peke »

Hi,
Please try 3034, just released.
Best regards,
Peke
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Admin of Free MediaMonkey addon Site HappyMonkeying
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