Playback position lost on pause (was Multiple playback crashes) [#21211]

[gordol]

I opened Ticket #7487 "Playback crash/reset when pause and resume while MMA is in the background" a week and a half ago, and have been adding new crash logs to it several times with no acknowledgement from Support. Am I going to get it looked at? At this point, I'm considering looking for a replacement.

[rusty]

Hi Gordol,

Sorry for not getting back to you

I'll follow up with the dev team.

-Rusty

[rusty]

fyi, we _are_ looking into it. I've renamed the subject to better reflect what the issue is (the issue isn't caused by MMA crashing ).

For other readers: the issue is that if playback has been paused (via widget, android auto, or by disconnecting BT) and resumed at a later point in time via the Widget or Notification Player, then MMA sometimes restarts playback from the beginning of the track.

-Rusty

[gordol]

It has also (now? with the current version build 1208) done this with MMA stopped and restarted from the app's program window. If the logs I sent show any of it, this should show in the most recent one.

[martin.bohac]

Tracked as https://www.ventismedia.com/mantis/view.php?id=21211

[rusty]

This should be resolved in build 1213 (available if you've subscribed to beta test builds). Can you confirm?

Thanks!

-Rusty

[gordol]

I am in the beta, and waiting for the new version to be available to me.

[gordol]

This should be resolved in build 1213 (available if you've subscribed to beta test builds). Can you confirm?

Around midnight I got an update  Google Play says it's build 1212, About says 1213.

Problem still exists.

Via Android Auto, I had hit the Pause button on my car's display and then a few moments later when I hit Play, the track restarted.  As I was driving, unable to capture a log.

[rusty]

Thanks for letting us know about the 'About' message--I've updated it to 1213.

Re. the bug, if you can replicate it again with 1213, please share a log and let us know here or via the ticket.

Thanks!

-Rusty

[gordol]

ZCAAWVK2PV

Playback paused when disconnecting from Android Auto, restarted from the beginning of the track when resumed a little later on the phone.

[gordol]

Thanks for letting us know about the 'About' message--I've updated it to 1213.

Re. the bug, if you can replicate it again with 1213, please share a log and let us know here or via the ticket.

Several more logs with 1213 have been uploaded and log IDs in the support ticket.

[rusty]

Thanks! We've just submitted build 1214, which should fix this, to the Play store for approval (it normally takes a day or two to get approved).

Please let us know as we haven't been able to replicate the issue. Thanks!

-Rusty

[gordol]

1214 has fixed this for me.