MM Account Profile Issue

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AnOldFella
Posts: 15
Joined: Sun Dec 06, 2015 10:59 am

MM Account Profile Issue

Post by AnOldFella »

I know this isn't the right forum, but can't find one that is. I need help with a MediaMonkey Account Profile issue. I've done extensive searching and can't find it covered anywhere in the Wiki, FAQs, Help or MM website. Where can I get help ?
Lowlander
Posts: 57474
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Account Profile Issue

Post by Lowlander »

What help do you need?
AnOldFella
Posts: 15
Joined: Sun Dec 06, 2015 10:59 am

Re: MM Account Profile Issue

Post by AnOldFella »

I need to change the email address in my profile, but when I tried I was told the address was already registered to another user. It's a Gmail account that I've had for many years and now use extensively, so I need some administrative help to get this sorted out.
Lowlander
Posts: 57474
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Account Profile Issue

Post by Lowlander »

You can contact Support for this. Include the info on both accounts.

Alternatively, just use the other account with the correct email.
MikeTaku
Posts: 26
Joined: Thu Oct 03, 2024 8:45 am

Re: MM Account Profile Issue

Post by MikeTaku »

AnOldFella wrote: Wed Sep 25, 2024 7:08 pm I need to change the email address in my profile, but when I tried I was told the address was already registered to another user. It's a Gmail account that I've had for many years and now use extensively, so I need some administrative help to get this sorted out.
Hi, just saw this thread, have you changed your mail? if yes please tell me the procedure because I also want to change my mail but don't know how can I change it.
Lowlander
Posts: 57474
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM Account Profile Issue

Post by Lowlander »

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