Accessing MM website

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Moderator: Gurus

none-3

Accessing MM website

Post by none-3 »

Hi,
Can't access http:// www.mediamonkey.com. Error 403 forbidden.
Lowlander
Posts: 57476
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Accessing MM website

Post by Lowlander »

It's working for me, and it seems you were able to get to the forum. You may want to clear browser cache/cookies and try again or try a different browser.
none-3

Re: Accessing MM website

Post by none-3 »

Yes, I can reach https:// www.mediamonkey.com/forum, but not https:// www.mediamonkey.com. Can only reach the main site through a VPN connection. Is Mediamonkey blocking certain IP domains?
rusty
Posts: 8705
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Accessing MM website

Post by rusty »

A few weeks ago, there was a ddos attack emanating from several hundred addresses and all of those IPs were blocked.

But that doesn't explain why you only don't have access to the main site. Can you share your IP?

-Rusty
Not_tech_savy
Posts: 103
Joined: Sat Aug 21, 2021 5:32 pm

Re: Accessing MM website

Post by Not_tech_savy »

I just regained access to this site through a reddit link.

MM2024 kept saying there was an update available but for the last week or two every time I clicked it or entered it manually the site page would say too many requests try again later.

After searching "mediamonkey.com not working reddit" I found a link, tried it, and I'm back. now the update page from the MM app takes me where it should and my saved mm forum link works and mediamonkey.com to forum works. This is a really strange coincidence, unless its affecting more people who can't communicate their issue
MM2024 - 3043
MMA2 - 2.0.1.1202
Phone - S23 Ultra - liked the S21 Ultra more
Peke
Posts: 17861
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Accessing MM website

Post by Peke »

Hi,
I explained things bit more in my post here and it should be resolved now.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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MikeTaku
Posts: 26
Joined: Thu Oct 03, 2024 8:45 am

Re: Accessing MM website

Post by MikeTaku »

none-3 wrote: Tue Apr 16, 2024 10:25 am Hi,
Can't access http:// www.mediamonkey.com. Error 403 is forbidden.
Hey,
Sometimes I also encounter the Error 403 Forbidden, but after refreshing, it starts working again. For those who are facing this error, you can try refreshing, and you'll successfully access MediaMonkey.
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